About Us

Hawkeye Line Locators is a Canada-wide utility locating company with a solid and growing client base. Our One Call Division operates out of Sylvan Lake, Alberta, and we are currently seeking full-time, long-term team members to join our office staff.

Position Overview

As a One Call Screener and Office Administrator, you'll play a key role in processing utility locate requests. This role combines communication, mapping, and organizational skills to ensure safe and efficient ground disturbance procedures on behalf of our clients.

Training Provided

- Learn our internal procedures and client-specific requirements
- Hands-on training with our proprietary database system and tools
- Ongoing mentorship and support during the onboarding process

Key Responsibilities

- Review and process One Call tickets received from Utility Safety Partners
- Use online mapping tools to assess workspaces
- Contact contractors to verify job details
- Issue clearances or prepare data packages for field locators




- Manage 40–100 tickets daily, with accuracy and attention to detail
- Communicate via phone and email in a professional and timely manner

Required Skills

- Proficiency in Microsoft Outlook, Excel, and Adobe
- Strong typing and written communication skills

Assets (Preferred but not mandatory):

- Experience with Abadata or Converge mapping systems
- Knowledge of Legal Land Descriptions

Why Join Hawkeye?

- Supportive team environment with an open-door policy
- Comprehensive benefits after 3-month probation
- Flexibility for time off during our slower seasons
- Opportunities for growth within a nationally operating company

Job Types: Full-time, Permanent Pay: $18.00-$21.00 per hour

Flexible language requirement

- French not required

Language:
- English (preferred)

Work Location: In person

📌 Office Administrator - Alberta One Call Screener (Sylvan Lake)
🏢 Hawkeye Line Locators
📍 Sylvan Lake