Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and cutting-edge technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The Office

Manager is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work environment. This role serves as a central point of coordination for administrative processes, facilities management, workplace services, employee support, and special projects.

The Office

Manager partners across departments to improve operational efficiency, enhance the employee and visitor experience, and support organizational objectives.

Primary Responsibilities: Office Operations & Administration

Manage daily office operations, administrative functions, and general workplace requests from intake through resolution

Establish and maintain office policies, procedures, and best practices

Coordinate office logistics, workspace planning, meeting room reservations, access needs, and facility support

Ensure office environments are organized, safe, professional, and operationally efficient

Maintain office records, supplies, equipment inventories, badge and print access processes, and Business Segment Liaison activities as needed

Support office safety and front-office processes, including reception voicemail review, first aid support, and related workplace procedures

Employee & Leadership Support

Coordinate onboarding and offboarding activities, including completion of required onboarding and QMS-related training documentation





Serve as a point of contact for workplace questions, resources, administrative support, and cross-functional team needs

Support leadership meetings, team events, offsites, and employee engagement activities

Provide executive administrative support as assigned, including calendar management, meeting coordination, travel arrangements, and hotel bookings

Provide administrative and operational support to assigned business teams, including order production or regional business support activities

Financial & Budget Administration

Code invoices, purchase orders, expense reports, vendor payments, and related transactions in applicable systems

Identify opportunities for cost savings and operational efficiencies

Manage catering coordination, vendor relationships, and invoice submission for office and meeting needs

Meetings & Events

Plan and coordinate meetings, workshops, town halls, and special events

Manage conference room reservations, catering, technology setup, meeting materials, and day-of logistics

Prepare meeting agendas, materials, presentations, and communications

Ensure seamless execution of both in-person and virtual events

Continuous Improvement

Identify and implement process improvements to enhance efficiency and employee experience

Support organizational initiatives and special projects as assigned

Promote a culture of service excellence, accountability, and collaboration





You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 2+ years of office management, operations, administration, or related experience

Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams)

Experience managing multiple priorities in a fast-paced environment

Preferred Qualifications: Experience supporting senior leaders or executive teams

Budget management and vendor management experience

Project management or process improvement experience

Experience leading workplace initiatives, events, or employee engagement programs

Demonstrated problem-solving and decision-making skills

Organizational, planning, and project coordination skills

Excellent verbal and written communication abilities

Canada Residents Only: The salary range for Canada residents is $42,600 to $88,600 annually.

Pay is based on several factors including but not limited to education, work experience, certifications, etc.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

📌 Office Manager (Richmond)
🏢 UnitedHealth Group
📍 Richmond