Job Overview

We are seeking an experienced Operations Manager to oversee daily business operations, improve operational efficiency, and support the delivery of high-quality services. The ideal candidate will lead cross-functional teams, optimize processes, and ensure business objectives are achieved while maintaining exceptional service standards.

Key Responsibilities

- Oversee daily business operations to ensure efficiency, productivity, and service excellence.

- Develop and implement operational strategies, policies, and process improvements.

- Lead, mentor, and support department supervisors and operational staff.

- Monitor key performance indicators (KPIs) and prepare operational reports.

- Collaborate with cross-functional teams to achieve business goals.

- Manage budgets, resources, and operational planning to maximize performance.

- Ensure compliance with company policies, industry regulations, and health and safety standards.





- Identify operational risks and implement effective solutions to improve performance and customer satisfaction.

Qualifications

- Bachelor's degree in Business Administration, Operations Management, or a related field.

- Proven experience as an Operations Manager or in a similar management role.

- Strong leadership, organizational, and decision-making skills.

- Experience managing budgets, operational planning, and process improvement initiatives.

- Excellent analytical, problem-solving, and communication skills.

- Proficiency in Microsoft Office and business management software.

- Ability to manage multiple priorities in a fast-paced environment.

- Results-driven with a strong commitment to operational excellence and continuous improvement.

Pay: $60,000.00-$125,000.00 per year

Benefits

- Casual dress

- In office parking

- Store discount

Work Location: In person

📌 Operations Manager (Vancouver)
🏢 Massey Professional Services
📍 Vancouver