Become an Operations Manager at PetSmart and elevate the retail experience for pets and their owners. Focus on strategic operations, associate leadership, and exceptional customer service. In this operations-centric role, you will be responsible for executing and managing store operations that align with PetSmart’s core values.

At the helm of team leadership, you will mentor associates, optimize inventory processes, and ensure a safe environment for both pets and customers. Your ability to analyze trends and implement improvements will directly impact store success and employee engagement. Key Responsibilities:

- Lead and coach associates for operational success
- Oversee inventory management and pet care operations
- Maintain compliance with policies and procedures
- Drive results for sales and financial targets
- Foster team collaboration to enhance store culture Requirements:
- Minimum of 3 years in retail leadership
- Solid verbal and written communication skills
- Full-time availability with flexible scheduling
- Attention to detail in store operations
- Ability to lift and handle animals on the job Lead the PetSmart team in operational excellence, associate development, and creating outstanding pet care experiences.

📌 Operations Manager Role at PetSmart (Ottawa)
🏢 PetSmart Store Support Group
📍 Ottawa