Chestermere Optometry is looking for a friendly, organized, and patient-focused Optometric Assistant to join our close knit and supportive team. This role is available for both part-time and full-time hours and includes some evenings and Saturdays.

This position is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in creating an exceptional patient experience. While the primary focus of this role is front desk administration and pretesting, there is excellent opportunity to learn optical dispensing, eyewear styling, and additional clinical skills as you grow within the practice.

Who We Are

Chestermere Optometry is a family owned and operated practice located in the heart of Chestermere, Alberta. We care for a loyal community of young families, working professionals, and seniors who value personalized care and long-term relationships with our team.

We believe that great patient care starts with a great team. Our workplace is built on collaboration, kindness, respect, and open communication. We support one another, celebrate growth, and provide the training and tools needed to help every team member succeed.

What You'll Be Doing

Your primary responsibilities will include:

- Welcoming patients and creating a warm, positive first impression
- Checking patients in and out while ensuring appointments run smoothly
- Answering phones, scheduling appointments, and assisting with patient inquiries
- Performing pretesting and preliminary diagnostic testing before the doctor examination
- Maintaining accurate patient records and supporting daily administrative tasks
- Assisting with clinic flow to ensure an efficient and exceptional patient experience
- Supporting patients throughout their visit with professionalism and compassion




- Managing contact lens orders for inventory and notifying patients when the orders arrive
- Teach patients how to safely insert, remove, and care for their contact lenses and specialty lenses

As your skills develop, you'll also have opportunities to:

- Help patients select frames that suit their prescription, lifestyle, and personal style
- Educate patients on lens options and coatings
- Adjust, repair, and dispense eyewear
- Learn additional optical and clinical skills through ongoing training

We are looking for someone who enjoys variety and is excited to contribute wherever needed to support both our patients and our team.

What We're Looking For

Experience in an optometry or optical clinic is an asset, but it is not required. We are happy to train the right person who has a positive attitude and a willingness to learn.

Ideal candidates will have:

- Excellent customer service and communication skills
- Strong organizational skills and attention to detail
- Confidence using computers and learning new software
- The ability to multitask while remaining calm and organized
- A positive, dependable, and team-oriented attitude
- A genuine desire to help people and provide outstanding patient care

Previous experience in any of the following is considered an asset:

- Optometric assisting
- Optical dispensing
- Medical or dental reception
- Healthcare administration
- Retail customer service

Our team is supportive, professional,



and genuinely enjoys working together. You may be a great fit if you are:

- Friendly, welcoming, and enjoy meeting new people
- Professional and take pride in your work
- Detail oriented and dependable
- A quick learner who enjoys developing current skills
- Adaptable and comfortable working in a busy environment
- Someone who values teamwork and a positive workplace culture

What We Offer

- Competitive hourly wage of $17.00 to $23.00, based on experience
- Profit sharing
- Health Spending Account
- Vision care
- Paid time off
- Potential tuition reimbursement and ongoing learning opportunities
- Employee discounts on eyewear and optical products
- Company events
- Flexible scheduling
- On-site parking
- A supportive team that enjoys working together and helping each other succeed

If you're looking for a career where you can make a meaningful difference in people's lives while continuing to grow your skills, we'd love to hear from you. Pay: $17.00-$23.00 per hour

Benefits

- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care

Application question(s):
- Describe a time when you turned a frustrated or anxious customer into a positive experience. What did you do, and what was the outcome?
- This role involves answering phones, greeting patients, performing pretesting, and keeping appointments on schedule. Tell us about a time you had to juggle several responsibilities at once. How did you stay organized?
- his position offers training in areas such as pretesting, contact lenses, eyewear styling, and optical dispensing. Tell us about a current skill you've learned recently. How did you approach learning it, and what motivated you?

Work Location: In person

📌 Optometric Assistant/Receptionist (Chestermere)
🏢 Chestermere Optometry
📍 Chestermere