Job Overview

Join our dynamic healthcare team as a Patient Experience Coordinator & Order Entry Representative, where your enthusiasm and organizational skills will make a meaningful difference in patient care. This full- or part-time role is vital in creating a welcoming environment, managing patient interactions, and ensuring accurate and efficient order processing. You will be the friendly face at the front desk, guiding patients through their experience while handling administrative tasks with precision.

Your proactive approach will help streamline office operations, enhance patient satisfaction, and support our commitment to exceptional healthcare delivery.

Responsibilities

- Greet patients warmly upon arrival, providing excellent customer service and guiding them through check-in procedures
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly
- Enter patient information accurately into electronic medical records systems such as Epic and Dentrix, ensuring data integrity
- Assist with order entry for dental and medical supplies or procedures, verifying insurance details and authorizations as needed
- Maintain organized front desk operations, including managing appointment schedules and handling patient paperwork




- Support office staff by coordinating communication between patients, providers, and insurance companies
- Uphold confidentiality and compliance with healthcare regulations while managing sensitive patient information

Experience

- Prior experience working in a dental or medical office environment is highly preferred
- Familiarity with electronic medical records systems such as Epic or Dentrix is essential
- Robust knowledge of medical terminology to accurately interpret clinical documentation
- Proven experience as a dental receptionist or in a front desk administrative role within healthcare settings
- Excellent communication skills with the ability to handle multi-line phone systems efficiently
- Demonstrated organizational skills with attention to detail in data entry and appointment scheduling
- Office experience that includes managing administrative tasks in fast-paced environments

Join us to make a positive impact on every patient's experience! Pay: $45,000.00-$60,000.00 per year

Benefits

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Patient Experience Coordinator & Order Entry Representative - Full/Part-time (Mississauga)
🏢 Hurontario Medical Center
📍 Mississauga