Would you be interested in this opportunity? This is a 3 days hybrid role in Mississauga. These are Hiring event roles. Must be available in Aug 19th and 20th 2026 .

The successful candidate will lead an L3 engineering function, drive DevOps maturity, own data platform operations (including ERDL and the ERM Data Lake), and serve as the technical bridge between development teams, data engineering, infrastructure, and business stakeholders. This is not a passive support role — it is an active platform ownership position with accountability for production health, data quality, release governance, incident resolution, and engineering excellence.

Qualifications

● 8+ years of technology experience, with a strong background in production engineering, L3 support, data platform operations, or platform DevOps in a large-scale enterprise environment.

● Proven experience in a senior technical operations or engineering lead role with accountability for production stability, data pipeline health, and team coordination.

● Demonstrated ability to triage and resolve complex, multi-system production issues across distributed microservices and data pipeline architectures.

● Strong hands-on experience with data platform operations — including event-driven pipelines, data reconciliation processes, and multi-layer reporting architectures.

● Working knowledge of data modeling concepts — entity relationships, canonical data models, schema evolution, and data contract principles.





● Experience with data lineage analysis — tracing data flows from source systems through transformation layers to downstream consumers and identifying break points.

● Robust experience with ITSM processes (ServiceNow — incident, problem, change, MTP/PRJ modules) in a formal IT governance environment.

● Experience coordinating production releases — runbook execution, health validation, and stakeholder communication.

● Excellent communication, escalation management, and stakeholder engagement skills — comfortable representing technical and data quality status to senior leadership.

● Experience in financial services or regulated technology environments strongly preferred.

Technical Skills

Data Platform & Architecture

● Kafka / JMS — producer/consumer health monitoring, topic-level triage, schema validation, consumer lag analysis

● Oracle — read-level query capability; working knowledge of materialized views, batch jobs, schema structures, and data reconciliation views

● Data lineage tooling — ability to trace and document data flows across multi-system architectures

● Data contract principles — producer/consumer responsibilities, schema validation, null-safety, field-level contract analysis

● Tableau / Superset — operational dashboard monitoring and data layer reconciliation





● Elastic Search — basic operational awareness for search/index layer triage

● MongoDB / Couchbase — operational awareness for NoSQL data stores in use across Pillars

● Data Lake concepts — retention policies, data classification, downstream consumer patterns

Platform & Infrastructure

● OpenShift / Kubernetes — pod management, health checks, container operations

● Harness — deployment pipeline management and release validation

● Lightspeed (LSE / Classic) — CI/CD platform management

● GitHub / Bitbucket — repository governance, branch management, pipeline configuration

● AppDynamics — application performance monitoring and alerting

Application & Integration

● Java / Spring Boot — sufficient depth to triage application-layer issues, interpret stack traces, and understand data contract failures

● REST APIs — API failure interpretation, connectivity validation, integration troubleshooting

● Angular / React — basic familiarity for front-end issue triage

Observability & Tooling

● AppDynamics, Splunk, ELK / Kibana — log analysis and alerting

● SonarQube, Snyk, Checkmarx — compliance gate interpretation

● ServiceNow — incident, problem, change, and PRJ module management

Security & Compliance

● CyberArk, CISAR — FID and privileged access management

● EEMS / EERS — entitlement management and access review processes

● CVM / CAMP — vulnerability management and Pillar-level remediation coordination

● Hashicorp Vault — secrets management operations

● SSL / TLS certificate lifecycle management

📌 Production Support Specialist (Mississauga)
🏢 Open Systems Technologies
📍 Mississauga