PROGRAM COORDINATOR

(6-month term, full-time, 37.5 hours/week)

The Calgary Chinese Elderly Citizens’ Association is a charitable organization established in 1985 that provides a supportive environment to enhance the well-being of Chinese older adults and support their integration into Canadian society. This role coordinates, delivers, and evaluates the designated programs/services including the Sleepwell Peer Support Program, which addresses chronic insomnia among Chinese older adults using evidence-based Cognitive Behavioral Therapy for Insomnia (CBT-I). This position facilitates peer support groups and provides individual follow-up support to volunteers.

Responsibilities

- Plan, organize, promote, implement, deliver, and evaluate program activities.
- Prepare, translate, and manage marketing, promotional, and program materials, including the Sleepwell booklet, for traditional and digital platforms such as social media, posters, and written content.
- Recruit, train, engage, supervise, and recognize volunteers.
- Organize and deliver workshops, training sessions, events, and peer groups.
- Support volunteer management and maintain the volunteer database system.
- Develop and translate volunteer training materials, manuals, handbooks, and related resources as needed.
- Respond to volunteer requests and inquiries.
- Serve as a liaison among clients, volunteers, staff, and community organizations.
- Maintain accurate,



up-to-date volunteer database and statistical records, and collect data and prepare reports as required by funders.
- Work weekends as required.
- Perform other duties as assigned.

Qualifications and Skills:
- Degree or diploma in human services, or a related field (social work).
- Minimum of 2–3 years of experience organizing and delivering programs, preferably in a non-profit setting.
- Experience in project management and working with older adults and volunteers is preferred.
- Proficiency in written and spoken English and Chinese, including Cantonese and Mandarin.
- Solid ability to work independently and proactively; collaborate effectively; support change; communicate with care, empathy, and professionalism; demonstrate excellent writing, verbal, and public speaking skills; proficiency using Microsoft Office applications and electronic communication tools; and manage multiple priorities under tight deadlines with attention to detail.
- Starting salary: $25 per hour

Kindly submit your resume and cover letter to [email protected] until a suitable candidate is identified. We appreciate your interest in this position, and only those candidates selected for an interview will be contacted. We thank you in advance for your application. Pay: From $25.00 per hour

Language

- Mandarin (required)
- Cantonese (required)

Work Location: In person

📌 Program Coordinator (6 month term) (Calgary)
🏢 The Calgary Chinese Elderly Citizens' Association
📍 Calgary