Organization Overview The Learning Disabilities Association of York Simcoe (LDAYS) is a charitable non-profit organization which was established in 1976. We provide leadership in Learning Disabilities advocacy, research, education, and services, and strive to advance the full participation of children, youth and adults with Learning Disabilities (LD) in society.

Position Overview:

We are seeking a motivated professional to lead our tutoring services and programs.

The Student

Success and Tutor Program Lead will oversee all aspects of program operations, ensuring smooth day-to-day functioning, high-quality service, and positive participant experiences.

Responsibilities include coordinating activities, managing administrative processes, handling participant inquiries, supporting financial tasks such as invoicing and refunds, and contributing to program development and community engagement.

Key Responsibilities

- Responsible for the development and implementation of the tutoring programs
- Management of the Tutor database, including hiring and matching.
- Supervises reaching program targets and service expectations, regularly monitors program evaluations and provides statistical analysis and reports on programs, services, and regular operational activities.
- Creates a recruitment plan for the tutor volunteers and increases program enrollment
- Provides training and ongoing support to tutors and families
- Schedule program dates, oversee daily operations, coordinate the activities of the program and set priorities to manage the programs
- Act as liaison with community partners within York Region and Simcoe
- Mentoring student placements throughout the school year
- Assist with program planning and execution of all secondary school programs and initiatives, including program outreach
- Coordinate the development of resources and training
- Assists with survey development and gathering program feedback




- Supports student recruitment initiatives for Secondary School programs including outreach, communication, coordination and delivering presentations for the programs
- Creates tracking for student attendance and reconciles with registration
- Creates Program Location Profiles and tracks data
- Corresponds with teachers, parents and community partners on program event details
- Seeking new opportunities for and managing the organization's community outreach activities
- Prepare an implementation action plan aimed at increasing the level of public awareness of the programs
- Works with the Project Manager to coordinate logistics
- Other duties as assigned

Skills

- Excellent organizational and time management skills
- Ability to multitask and prioritize jobs
- Ability to communicate effectively
- Excellent customer service and interpersonal skills
- An interest in working both independently and as part of a team in an office setting
- Ability to always maintain confidentiality
- Excellent understanding, keyboarding, and computer skills, including Microsoft Teams and Google drives
- Attention to detail
- Willingness to learn
- Creative, organized, hardworking, self-motivated, results-oriented

Education and Experience

- Post-secondary education is required, Business administration, non-profit management, volunteer management or a relevant field of study and/or experience
- Experience working with educators and students is an asset
- Proven working experience in planning or coordinating programs in a non-profit setting, 2 years minimum
- Experience and understanding of working effectively in a diverse environment




- Sound judgement and decision-making skills with the ability to effectively administer/reinforce policies as appropriate
- Prior experience with technologies used for Learning and Outreach, including, but not limited to, digital audio/video editing, web-based applications, Zoom, Skype, etc.

Other

- Access to a vehicle is an asset
- Vulnerable Sector Screening Police Check will be requested
- Work Conditions and Physical Capabilities: fast-paced environment

HOW TO APPLY

- Must be legally eligible to work in Canada. Non-Canadian applicants must have a valid employment Visa and proper documentation authorizing their ability to work in Canada.
- Applications must include a current resume and a cover letter addressed to the HR team, indicating why you wish to join the team, how you would meet the essential criteria for this key position, and your salary expectations
- The Learning Disabilities Association of York Simcoe is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. LDAYS is also committed to providing accommodations for people with disabilities. If you require an accommodation, please let us know, and we will work with you

We thank all applicants; however, only those selected for an interview will be contacted. Due to the high volume of applicants, no phone calls are accepted regarding this position.

Job Type: Full-time

Pay: $38,000.00-$43,000.00 per year

Perks

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:
- Richmond Hill, ON L4B 1G2: reliably commute or plan to relocate before starting work (preferred)

Education:
- Bachelor's Degree (preferred)

Experience:
- Administrative: 1 year (preferred)

Licence/Certification:
- Vulnerable Sector Check (preferred)

Work Location: In person

📌 Program Lead (Richmond Hill)
🏢 Learning Disabilities Association of York Simcoe
📍 Richmond Hill