Drive excellence in crisis intervention as a Program Manager at AVI Health & Community Services in Victoria, BC. You'll enable the successful delivery of community-led services focused on mental health and well-being. As the Program Manager for Crisis Response Community-Led, you're central to facilitating client-centered services that alleviate crises in the community.

This role requires a cooperative effort in overseeing operational systems, ensuring effective team support, and maintaining alignment with Core policies and best practices set forth by AVI. With a commitment to community engagement and continuous improvement, you will identify and address operational gaps while fostering a positive workplace environment. Key Responsibilities:

- Lead daily program operations and ensure service alignment with policies
- Manage documentation, training logistics,



and staff schedules
- Supervise budgeting and inventory controls for operational supplies
- Participate in team development through hiring and training initiatives
- Address real-time staffing risks and service disruptions confidently Requirements:
- Bachelor’s degree in Social Work, Public Health, or similar
- 5+ years of senior management in mental health crisis services
- Expertise in trauma-informed and harm reduction approaches
- Strong understanding of local community resources available
- Criminal record check required for this position Elevate crisis response efficiency while nurturing innovative practices as Program Manager.

📌 Program Manager - Crisis Care Services (Victoria)
🏢 AVI Healthmmunity Services
📍 Victoria