Project Coordinator | Crew Chief – 911 Restoration Niagara

Location: Niagara Region, ON

Company: 911 Restoration – Niagara

Job Type: Contract in response to the significant weather event in the Niagara Region

Compensation: $25–$30/hr

What We Do

911 Restoration is The Fresh Start Company. Our mission is to impact people in a positive way during some of the most stressful moments of their lives. As a nationwide restoration franchise, we provide peace of mind and a clear path forward for property owners following water damage, fire, mold, and other disasters.

Our goal is simple: help our customers get back to their routine faster and better than before.

The Position

911 Restoration Niagara looking to add a Project Coordinator | Crew Chief to our team. This is a hands-on role for someone with restoration experience who can manage job sites, lead technicians, communicate with customers, and ensure projects are completed safely, efficiently, and to standard.

This role is a contract position in response to the significant weather event that took place in the Niagara Region.

Areas of Responsibility, Field Leadership & Production

- Lead water, and mold restoration projects through completion
- Supervise technicians and subcontractors on site
- Perform inspections, moisture mapping, monitoring, and photo documentation
- Ensure all work meets IICRC standards and company quality expectations
- Maintain jobsite safety, cleanliness, and professionalism
- Manage equipment, inventory, and work vehicle readiness
- Participate in on-call rotation

Project Coordination & Administration

- Coordinate crews efficiently
- Communicate with customers regarding scheduling, progress, and expectations




- Document daily job updates in industry-specific software (e.g., Moisture Mapper, XactAnalysis, MICA, DocuSketch, JobSight)
- Label, organize, and upload job photos and documentation for billing and insurance
- Review daily project requirements, document progress, and flag challenges to management
- Assist with budgeting, scheduling, change orders, and quality control
- Serve as point of contact between field staff, office, vendors, and management
- Participate in production and safety meetings
- Ensure documentation accuracy for insurance and compliance purposes

Qualifications

- Proven experience in restoration or construction (water damage experience strongly preferred)
- IICRC certifications (WRT, ASD, OCT) are an asset
- Strong organizational and time-management skills
- Ability to manage crews, schedules, and multiple projects
- Excellent customer service and communication skills
- Comfortable working under time constraints and in emergency response situations
- Attention to detail with solid documentation habits
- Valid Ontario G license with clean driving record
- Proficient with basic computer systems (MS Office, mobile apps, job software)

What We Offer

- $25–$30/hr, based on experience

Company Culture We are building a collaborative, hands-on team that values accountability, professionalism, and continuous improvement. We encourage ideas, open communication, and teamwork. This is an opportunity to be part of something from the ground up — not just another number in a large organization.

Apply Now

If you’re motivated, experienced, and ready to join 911 Restoration in Niagara, we want to hear from you.

Send your resume to: [email protected]

Job Types: Full-time, Permanent

Pay: $27.50-$30.00 per hour

Work Location: In person

📌 Project Coordinator | Crew Chief (St. Catharines)
🏢 911 Restoration Niagara
📍 St. Catharines