We are seeking an experienced QA Test Lead to spearhead end-to-end testing strategies and execution for our Group Retirement Services (GRS) initiatives. In this role, you will lead quality delivery across multiple concurrent GRS programs—ensuring the rigorous validation of complex business processes from enrollment to retirement payouts. Combining deep domain knowledge of Canadian pension products with robust technical and leadership capabilities, you will drive testing governance, bridge technical and business teams, and ensure seamless software delivery across our entire digital and recordkeeping ecosystem.

In this role, you will

- Lead End-to-End (E2E) Testing Strategy for Group Retirement Services (GRS) initiatives, ensuring seamless validation of business processes across enrollment, contributions, investments, fund transfers, withdrawals, statements, and retirement payouts.
- Own the QA delivery lifecycle from requirements analysis through test planning, test execution, defect management,



and production validation for multiple concurrent GRS programs and projects.
- Develop comprehensive test strategies and test plans covering functional, integration, system, E2E, regression, data migration, and User Acceptance Testing (UAT) activities.
- Coordinate testing across upstream and downstream systems, validating interfaces between administration platforms, recordkeeping systems, fund management applications, CRM, digital channels, and third-party vendors.
- Lead cross-functional teams comprising QA analysts, business analysts, developers, product owners, and business stakeholders to ensure complete test coverage and timely delivery.
- Manage defect triage and resolution processes, driving root cause analysis, risk assessment, prioritization, and closure of critical defects to achieve release readiness.
- Validate regulatory and compliance requirements relat

📌 QA Test Lead (Retirement & Pension Domain) (Toronto)
🏢 Cognizant
📍 Toronto