Supervising the activities of Quality Assurance Technicians. Directing quality assurance activities on the factory floor while maintaining a close rapport with production and the rest of the Quality team to identify, solve and prevent problems affecting quality. A key position within the Quality Team providing expertise and support to the Operations department and factory Management staff, fostering a cross departmental quality and compliance mind-set in order to produce protected, high-quality products in a cost-effective manner.
Job Responsibilities:
- Managing and overseeing Hold and complaint management programs with trend analysis.
- Overseeing the EMP program and trend analysis.
- RCA and CAPA.
- Responsible for all other supervisory activities including, but not limited to, labor budget management, performance evaluation, hiring, discipline, coaching, training and development and termination recommendation.
- Coordinates with production the monitoring of processes and procedures to ensure products are manufactured in conformance with Good Manufacturing Practices, Food Safety Practices and customer specifications.
- Ensures the execution and efficacy of key QA technicians tasks such as the sampling and assessment of production samples to ensure that products meet internal and customer-specific food safety & quality standards; propose improvement plans when gaps or improvement opportunities are discerned.
- Ensures customer/internal records are reviewed and submitted on a timely basis.
- Report and create corrective actions for deficiencies and missing data.
- Collaborates with other Quality sub-teams to manage release of finished products after proper record review.
- Administers the product hold, rework, return and recall program.
- Utilize Data analysis and develop metrics to bring visibility to current status and historical data for upper management team.
- Colla