Embrace the outdoors as a Customer Experience Agent with the Town of Canmore. This role focuses on delivering top-tier customer service while managing memberships and registrations in a recreational setting. Situated in the scenic Rocky Mountains, the Town of Canmore seeks a dedicated Customer Experience Agent to deliver excellent service. You will engage with the community by managing customer inquiries and promoting wellness through various recreation programs.

Your role includes processing memberships and assisting with the recreation team's operations, all while ensuring that visitors feel welcomed and supported. Key Responsibilities:

- Create a welcoming and inclusive environment for visitors
- Process memberships and registrations accurately and efficiently




- Respond promptly to customer inquiries in multiple formats
- Support team training and onboarding initiatives
- Maintain strong knowledge of facility operations and services Requirements:
- Two years of customer service experience in a public-facing role
- Robust proficiency with Microsoft Office applications
- Intermediate First Aid certification or willingness to obtain
- Ability to manage high-volume interactions professionally
- Availability for shift work, including weekends and holidays Become a vital part of the Town of Canmore by combining your customer service skills with recreation management.

📌 Recreation Customer Experience Agent in Canmore
🏢 The Town of Canmore
📍 Canmore