Resettlement Assistance Program (RAP) Worker

Full Time Position with Salary Range starting at $23.14 per hour, 37.5 hours per week**

Charlottetown, PE

** Salary based on applicant experience and qualifications

Immigrant & Refugee Services Association PEI (IRSA), a not-for-profit settlement support organization, is seeking a RAP WORKER to join us on our mission of building a welcoming and inclusive province by bringing diverse groups together and empowering newcomers to build a future in PEI.

Why Join IRSA?

You will have an opportunity to make a difference in the lives of newcomers, enriching our communities through programming or case management supports, while having fun and joining a team of like-minded individuals in the process!

For all that work, you will also be compensated with:

- Market Competitive Wages
- Matching Group RRSP program up to 5%
- Mandatory Group Health Benefits Coverage & Free Employee Assistance Program
- Generous Time-Off programs for work-life balance (3 weeks paid vacation possible after a year)
- Paid Sick Time (Up to 12 days a year)

What’s the Job? As a RAP Worker, you will provide immediate and essential client support to government assisted refugees with settlement needs during their first weeks of residency in PEI.

As the primary contact for our Government Assisted Refugee (GAR) clients, meeting them upon arrival to Canada (PEI), and conducting an initial needs assessment. Equipping clients with information, education, and practical hands-on guidance to life in Canada.

After arriving in PEI, you will meet regularly with your clients, in person and virtually, ensuring they have the crucial information they need to navigate their new place of residence.



Your role is essential in supporting their understanding of their new community, and how to access the supports and services available to them (IE: Public Transit, Groceries, etc.).

You are adaptable, open to change and a solid client advocate. We are here to support, while ensuring everyone feels empowered throughout by providing the tools and resources needed to navigate the path forward.

Some of the standard daily work you will do involves, 1 on 1 Client Meetings, Phone/Computer Usage, Group Information sessions or presentations, Data Entry, Case Work & Follow Ups, and reporting.

What Skills or Qualification will help me succeed?

Case work requires patience, empathy, cultural competence, excellent communication, digital skills, networking, language skills.

RAP Case Workers often deal with the most vulnerable of our clients, therefore, we require at least 1 year of experience in a similar case worker position with vulnerable populations to be eligible for role consideration.

Having a valid provincial driver license with access to reliable transportation would be considered a key role requirement.

The following list of skills would also be considered assets:

- You have a post-secondary degree or diploma in Social Sciences or a related discipline, with a minimum of 1-year experience in role (or an equivalent combination of education, training, and work experience)
- Previous experience in education,



orientation or skills development would be considered an asset.
- A strong understanding of our local community and support networks would be considered an asset.
- Proven ability to identify and navigate service gaps and manage case loads with competing priorities.
- Solid project management, presentation & public speaking skills
- Strong client advocate skills, capable of supporting GAR clients in the set up and acquisition of housing that meets their assessed needs, including utility set ups, walk throughs, Landlord and Tenant conversations.
- Networking skills for maintenance of professional contacts in the rental and housing sector and other valuable community partners.
- Previous experience working in non-profit organization and/or non-government organization.

How to Apply IRSA PEI encourages all qualified people to apply, to help contribute to the further diversification of ideas and support possible for our clients.

Please submit a resume and cover letter to [email protected] quoting the job title in the email subject field or drop your application off in person to IRSA PEI – 49 Water Street, Charlottetown, PE.

If you require any further support in the application or interview process, please just let us know how we can accommodate.

We thank all applicants for their interest, however, only those individuals selected for further consideration will be contacted.

Job Type: Full-time

Pay: From $23.14 per hour

Benefits

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Application question(s):
- Are you legally able to work 37.5 hours weekly?

Education:
- Secondary School (preferred)

Work Location: In person

📌 Resettlement Assistance Program (RAP) Worker (Charlottetown)
🏢 Immigrant u0026 Refugee Services Association PEI
📍 Charlottetown