Take your customer service skills to the next level as a B2B Technical Advisor at a reputable industrial manufacturer in Saint-Laurent. Connect with clients and offer expert technical solutions effectively from a hybrid workspace. We are looking for a Technical Advisor to support our B2B clientele in Saint-Laurent.
In this role, you will respond to customer inquiries, create and manage quotes, and provide technical product information. Collaborating with internal teams will ensure that customer needs are met efficiently while maintaining a focus on quality service in a collaborative environment. Key Responsibilities:
- Handle client inquiries through phone, email, and other channels
- Prepare and manage pricing requests and quotations
- Deliver technical information and tailored solutions
- Collaborate with various teams for service excellence
- Update client and product information in internal systems Requirements:
- 3 years of experience in a customer service capacity
- Technical education or relevant college diploma preferred
- Fluent in French and English, with excellent communication skills
- Strong knowledge of Microsoft Office, CRM, and ERP
- A solid customer orientation and interest in technical products Pursue a fulfilling career opportunity, ensuring excellent service as a B2B Technical Advisor in Saint-Laurent.