Cayuga Displays, a leader in manufacturing and production-focused display solutions, is seeking a Sales Administrator to join our team in Cayuga, ON. As a key member of our sales support staff, you will play a pivotal role in ensuring seamless coordination between sales, engineering, and production teams. Your contributions will directly impact the efficiency of our operations and the satisfaction of our customers.

Key responsibilities include

Prepare accurate quotations and estimates using input from engineering, production, and management teams

Develop and maintain pricing lists, quotation records, and customer databases

Support the Sales Team with presentations, follow-ups, and reporting activities

Assist with marketing initiatives including trade shows, promotional materials, and online campaigns

Coordinate with engineering and production teams to support new and ongoing projects

Track customer orders and assist in developing short- and long-term sales forecasts

Enter and maintain customer orders in CRM and internal tracking systems

Maintain and update customer feedback and complaint records, ensuring timely resolution





Provide general administrative and customer service support, including answering incoming calls

Perform additional duties as required

Required Qualifications

Minimum Grade 12 education

5+ years of experience in an office, customer service, or sales support environment

Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Proficiency with Simply Accounting (Sage) or similar accounting/business software

Professional fluency in English

Legally authorized to work in Canada

Preferred Qualifications

Post-secondary education in Business Administration, Sales, or a related field

Experience entering and maintaining customer orders in a CRM or similar order-tracking system

Work experience in a manufacturing, technical, or production-based workplace

Competitive salary of $45,000–$52,000 annually

Full-time Monday to Friday Stable full-time employment Opportunity to work with a collaborative and supportive team Exposure to both sales and manufacturing operations Growth and development opportunities within the organization

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