Senior Business Analyst

This position is in the Innovation & Technology department at YVR. The role reports to the Manager, Technology Services (Airport Applications) and requires a solid background in operational systems implementation, business analysis, and technical program management expertise to manage the business and technology aspects of airport systems that involve multiple, complex business processes and technology systems.

Key responsibilities

- Overseeing the day-to-day management of technology systems, which includes incident review and resolution, change management, vendor management, relationship management and business unit support

- Configuring, designing, testing, and troubleshooting vendor packaged solutions and their integrations

- Leading system implementations while ensuring issues are identified, tracked, reported, and resolved in a timely manner

- Eliciting and articulating user, system and operational requirements including, but not limited to,



development of process maps / flows and process descriptions, requirements workshops, scope definition, feature definition, use case development, and business analysis

- Developing business cases, including cost/benefit analysis

- Recommending and implementing business solutions in response to the documented business requirements from various departments

- Translating documented requirements into functional specifications

- Preparing and delivering presentations; facilitating business requirements and process review workshops

- Facilitating project deliverables and liaising with technical and business staff on the development and actualization of the requirements

- Documenting business workflows with an appropriate business tool such as Visio

Key qualifications

- A minimum of 10 years’ experience implementing and supporting enterprise-class applications within medium to larg

📌 Senior Business Analyst (Vancouver)
🏢 Vancouver Airport Authority
📍 Vancouver