Drive excellence in claims operations as a Senior Director of Claims Operations. Oversee strategic initiatives and cost containment while leading a talented team in a hybrid work environment. In this influential role, you will manage the Travel and Medical claims process, leading a team of department managers and indirectly overseeing over 50 staff.

Your responsibilities will include developing business strategies, executing change management initiatives, and implementing improvements using Lean methodologies. Building and maintaining partnerships is crucial for exploring new business opportunities. Key Responsibilities:

- Direct strategic oversight of claims functions
- Manage business plans and budgets for stability
- Foster a high-performance, customer-focused culture




- Lead talent development and coaching initiatives
- Assess feasibility studies for new ventures Requirements:
- Bachelor's degree required; advanced degree or certifications are a plus
- 8+ years of management experience in insurance
- Proven success in leading cross-functional teams
- Robust knowledge of claims and cost containment
- Proficient in Microsoft Office Suite Transform claims operations to enhance productivity, create efficiencies, and strengthen client relationships in a collaborative setting.

📌 Senior Director of Claims Operations (Montreal)
🏢 AXA Group
📍 Montreal