Join Our Team We are seeking an experienced Senior Estimator / Assistant Manager to join our growing collision repair facility. This leadership role is ideal for someone who combines strong estimating expertise with excellent customer service, organizational skills, and the ability to help lead daily shop operations. The successful candidate will play a key role in delivering an exceptional customer experience while supporting the management team, coordinating repairs, and ensuring jobs move efficiently from estimate to delivery.

Key Responsibilities Prepare accurate repair estimates using industry-standard estimating software

Conduct thorough vehicle inspections and identify all collision damage

Communicate with customers throughout the repair process, providing timely updates and managing expectations

Work with insurance companies, adjusters, and vendors to facilitate repair approvals and supplements

Review repair plans with technicians to ensure accuracy and efficiency

Assist with scheduling repairs and managing shop workflow

Support daily operations and help maintain production goals, quality standards, and customer satisfaction

Assist in supervising front office and production staff as required

Resolve customer concerns professionally and effectively

Ensure all documentation is accurate, complete, and compliant with company and insurer requirements Qualifications Minimum 5 years of experience as an automotive collision estimator

Previous leadership or management experience is considered a strong asset

Proficiency with estimating software such as Mitchell, Audatex, or CCC ONE

Solid understanding of collision repair procedures, OEM repair standards, and insurance processes

Excellent communication, negotiation, and customer service skills





Highly organized with strong attention to detail

Ability to prioritize multiple projects in a fast-paced environment

Strong computer skills and administrative abilities

Valid driver's license with a clean driving record What We Offer Full-time, permanent position

Competitive salary based on experience

Performance incentives and opportunities for advancement

Supportive, team-oriented workplace

Ongoing training and professional development

Modern, well-equipped collision repair facility

Opportunity to grow into a management position If you are a motivated skilled who enjoys helping customers, leading a team, and delivering exceptional repair experiences, we'd love to hear from you. Apply today by submitting your resume and outlining your estimating, customer service, and leadership experience.

Requirements Minimum 5 years of experience as an automotive collision estimator

Previous leadership or management experience is considered a strong asset

Proficiency with estimating software such as Mitchell, Audatex, or CCC ONE

Strong understanding of collision repair procedures, OEM repair standards, and insurance processes

Excellent communication, negotiation, and customer service skills

Highly organized with strong attention to detail

Ability to prioritize multiple projects in a fast-paced environment

Strong computer skills and administrative abilities

Valid driver's license with a clean driving record Benefits Full-time, permanent position

Competitive salary based on experience

Performance incentives and opportunities for advancement

Supportive, team-oriented workplace

Ongoing training and professional development

Modern, well-equipped collision repair facility

Opportunity to grow into a management position

Employee Health Spending Account

📌 Senior Estimator / Assistant Manager (Full-Time) (Calgary)
🏢 CSN Collision
📍 Calgary