Who you are

- Experience leveraging AI in recruiting workflows, sourcing, market research, candidate engagement, or data synthesis

- 10+ years of executive search experience, ideally with a mix of search firm and in-house experience, with a robust track record recruiting Senior Director and above, including VP/SVP/C-level searches

- Deep experience recruiting for Go-To-Market functions (Sales & Customer Success), with the versatility to support Corporate Function searches when needed

- Proven ability to build and manage senior-level talent pipelines for hard-to-fill, high-visibility roles

- Strong candidate engagement skills, with the executive presence to activate and advise senior passive candidates

- Skilled at assessing executive-level technical, leadership, and cultural fit

- Strong market/industry knowledge — competitor landscape, executive talent pools, and relevant networks/conferences

- Ability to build trusted relationships with senior hiring managers and effectively influence executive decision-making

What the job involves

- ServiceNow is looking for a Senior Executive Recruiter to lead high-impact executive searches, primarily supporting Go-To-Market functions with the flexibility to partner on Corporate Function searches as needed

- This role sits at the Senior Director, VP, SVP, and C-level, requiring deep market expertise, executive presence, and the ability to advise senior stakeholders on talent strategy in a fast-moving, high-visibility environment

- Serve as a strategic executive search partner to senior leaders and hiring managers across Go-To-Market functions (Sales & Customer Success)



with the flexibility to support Corporate Function executive searches as business needs require

- Design and execute talent engagement strategies for Senior Director, VP, SVP, and C-level roles

- Deeply understand the strategic priorities, org structure, and talent needs of GTM leadership to shape search strategy accordingly

- Partner with Coordinators and Sourcers to run an efficient, high-touch search operation

- Build and execute innovative pipeline strategies — market mapping, referral generation, competitive intelligence, executive networking, and passive candidate engagement

- Identify, engage, and activate senior passive talent through advanced sourcing techniques (Boolean, LinkedIn, direct market research)

- Deliver diverse, qualified executive pipelines and build long-term relationships with senior talent and external networks

- Assess candidates through executive-level screening and interviewing, evaluating both leadership capability and cultural/strategic fit

- Track and report pipeline progress, search status, and market intelligence to senior stakeholders, including executive leadership

- Analyze market trends, compensation benchmarks, and competitive talent data to advise executives on hiring strategy and market positioning

- Partner cross-functionally (HRBPs, Compensation, Legal, Comms) to deliver a seamless, high-touch candidate experience aligned to ServiceNow's brand and values

Benefits

- Generous family leave

- Matched donations

- Annual learning stipends

- Flexible PTO

- Competitive retirement plan

- Paid volunteer time

📌 Senior Executive Recruiter (Austin)
🏢 ServiceNow
📍 Austin