- The Senior Lead Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live

- You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures

- This role sits at the intersection of customer relationship management and hands-on technical execution

- You’ll act as a trusted advisor who bridges a customer’s legacy environment with their future-state platform — accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what’s working (and what isn’t) in the field

- Note: By applying to this Senior Lead Solutions Architect, Salesforce Migrations role your resume will be reviewed by recruiters and hiring managers across the organization

- Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud

- Our goal is for you to apply once and be considered for the opportunity that best aligns with your background

- Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes

- Partner with Account Teams and Sales leadership to align migration goals with customers’ broader business strategy, renewal, and expansion objectives

- Build solid relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions





- Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account

- Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions

- Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines

- Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality

- Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements

- Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption

- Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau

- Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation

- Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer’s operations during cutover phases

- Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability

Benefits

- Medical Care

- Life Insurance





- Retirement Savings

- Employee Assistance Programs
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations

- Degree or equivalent relevant experience required.

Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

- Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations

- Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau

- Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery

- Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau)

- Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals

- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations

- Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation

- Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist)

- Prior experience as an individual contributor leading multi-million dollar transformation engagements

- Salesforce AI Associate or Agentblazer certifications

📌 Senior Lead Solutions Architect (Salesforce Migrations) (Toronto)
🏢 Salesforce
📍 Toronto