Who you are

- 5-6 years of product design experience with a focus on complex systems and workflows

- Experience working with a lean team of Engineers, Product Managers and Program Managers

- Experience taking a holistic approach to designing complex workflows and reducing friction in experiences

- Experience managing cross-functional stakeholder feedback and expectations

- Expertise with Figma and experience using AI tooling

- Excellence in design craft
- Experience running user interviews and usability testing designs

- Ability to work with a low-ego, highly collaborative, cross-functional team

- Bonus: Experience working on financial products, payments, or identity verification

- Even if you don't directly have the skills above, please consider applying. We know talent takes many different shapes

What the job involves

- As a Senior Product Designer, you'll lead the design of solutions that help drivers understand their earnings and get paid securely while protecting our communities from fraud

- You will work closely with cross-functional teams, including product managers, designers, engineers, and data scientists, to create intuitive and effective designs on driver payments and complex security challenges

- You’ll advocate for a customer-centric approach and thrive in a dynamic, quick-paced environment

- From initial ideation through to launch, you'll support projects with interaction, visual, and product thinking skills, helping to define and deliver impactful experiences for our Payment, Identity and Integrity teams

- Design features that help drivers understand their earnings, access their pay,



and resolve payment issues efficiently

- Lead end-to-end design for driver earnings and identity verification experiences, from research and ideation through execution

- Play a critical role in designing solutions that protect our users and enhance their trust in our platform

- Collaborate with cross-functional partners to design intuitive and effective designs that address unique rideshare driver, identity and fraud challenges

- Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision

- Influence the shape of the product with research and data while executing design work using high quality wireframes, mockups, user journeys, and cross-platform interactive prototypes

- Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale

- Inspire the entire team (including your cross-functional) partners by bringing new ideas to the table

Benefits

- Great medical, dental, and vision insurance options

- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off

- 401(k) plan to help save for your future

- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

- Pre-tax commuter benefits

- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

📌 Senior Product Designer (Toronto)
🏢 Lyft
📍 Toronto