- Designs, develops and manages the lifecycle of a product or group of products from concept to launch to end of life
- Translates market opportunities and customer demand into viable products and services that differentiate Equinix in the market
- Sets the vision and strategy for their product ensuring it is competitively positioned and customer-centric
- Manages the product roadmap including features, upgrades and maintenance of the product or product line
- Works cross functionally with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product features
- This role is part of the Equinix Smart Build Product team
- The Smart Build offering provides options that enable customers to rapidly procure and install IT infrastructure in Equinix Data Centers, accelerating their time to market
- Smart Build allows customers to select standardized components for faster, repeatable deployments or more customized designs for complex requirements
- Product Lifecycle Management
- Helps develop and execute innovative approaches to scale our Smart Build product offerings
- Coordinates with other members of the Smart Build product team and cross-functional teams to ensure Smart Build Product Management is effective
- Defines metrics that will be used to inform product success and help drive user experience improvements
- Product / Domain Expertise
- Seen as a product lines expert
- Engaging regularly with customers and internal teams to explain the product lines
- Product Strategy, Vision and Roadmap
- Gathers, documents,
designs and tests the best possible customer experience and incorporates the voice of the customer into the Smart Build product roadmap
- Involves sales engineers, operations and others to create a shared vision and clear goals for the product, including a well-defined product roadmap
- Market, Competitive and Customer Analysis
- Researches competitors and verticals; prepares more complex reports related to financial position, competitive position and market potential
- Business Case Development
- Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with the leadership team
- Recent Partner Identification and Engagement
- Identifies and collaborates with partners to enhance the product
- Backlog Prioritization
- Creates backlogs, working regularly with the team to refine and add detail where needed
- Collaborates closely with technology teams
- Stakeholder Management
- Manages stakeholder expectations within and/or across functions
- Identifies and proactively includes correct stakeholders and communications effectively
- Understands stakeholder needs and builds effective relationships
- Utilizes effective methods of communication with stakeholders, varying approach accordingly
- Designs product training curriculum; leads cross-functional trainings and meetings
- Partners with Procurement for vendor selection and vendor relationships- 7+ years experience preferred
- Understanding of data center architecture and white space physical infrastructure
- Bachelor’s degree preferred
- History of working in a team environment and working closely with multiple departments and both internal and external stakeholders