Full job description

Responsibilities:

- Receive and prioritize customer orders and requests for transportation services
- Coordinate and schedule shipments with carriers and drivers
- Track and monitor the progress of shipments to ensure on-time delivery
- Communicate with customers, carriers, and drivers to provide updates on shipment status
- Resolve any issues or delays that may arise during transportation process
- Maintain accurate records of all shipments, including documentation and billing information
- Analyze transportation data to identify areas for improvement and cost-saving opportunities
- Perform data entry tasks to update transportation management systems

Qualifications:
- Previous experience as a dispatcher or in a similar role is preferred
- Proficiency in using transportation management systems (IDS) software
- Excellent communication skills, both written and verbal




- Familiarity with phone systems and phone etiquette
- Solid organizational and multitasking abilities
- Ability to analyze data and make informed decisions
- Attention to detail and accuracy in record keeping
- Knowledge of shipping and receiving processes is a plus

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the company.

Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

- Casual dress
- Dental care
- Extended health care
- In office parking

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Experience:

- dispatching: 3 years (required)

Work Location: In person

📌 Dispatcher (Canada)
🏢 Buffalo Air Express
📍 Canada