Who you are

- 5-8 years of software engineering experience, with meaningful time in a forward deployed, solutions engineering, or embedded client-facing engineering role

- Track record of shipping production code in client environments — not just internal products

- Strong full-stack engineering fundamentals: comfortable owning backend services, APIs, data pipelines, and integration layers end to end

- Proficient in Python and/or TypeScript; able to write clean, maintainable, production-quality codeHands-on experience with AWS (ECS, Lambda, API Gateway, or similar)

- Experience building and debugging integrations against third-party APIs and data systems

- Experience with workflow orchestration engines (Step Functions, Cadence, Temporal, Prefect, or similar) is a strong plus

- You're an engineer first — your default response to a problem is to build a solution, not escalate it

- You use AI tools fluently as part of your daily engineering practice: Claude Code, Codex, Cursor, Copilot, or equivalent

- You thrive in environments where requirements are discovered through doing, not just scoping

- You communicate clearly and naturally with non-technical stakeholders, without losing engineering precision

- You can manage multiple active deployments without dropping threads or cutting corners

- You hold yourself to a high bar on both code quality and client outcomes

What the job involves

- As a Senior Software Engineer, you are a full-stack software engineer who works directly alongside healthcare providers to get Conductor live and to make it matter

- You take a signed contract and own everything it takes to turn it into a working deployment: writing code, building integrations,



extending agentic workflows, and standing up the infrastructure to run reliably in a real provider environment

- You'll sometimes enter the picture before a contract is signed — running demos, building proof-of-concept automations, and leading workflow mapping sessions that turn a prospect's skepticism into confidence

- But the impact isn't abstract. When an automation goes live, it's dollars freed from administration and returned to care. It's staff time given back to patients

- You'll feel that directly because you'll be the primary point of contact for the client's technical and operational stakeholders throughout, building the relationships that make hard things possible

- This role reports directly into the Co-Founder & Chief Technology Officer
- The software you ship, the workflows you automate, and the deployments you own translate directly into care at every provider you work with

- This is a rare opportunity to do work that is technically demanding, deeply human, and genuinely consequential

- Own deployments end to end: Lead the full technical implementation of Conductor for each client, from kickoff through go-live, as the primary point of contact for their technical and operational stakeholders. Write the code, own the integration scope,



and build the trust that turns a successful go-live into a long-term relationship

- Accelerate the sales cycle: Partner with the GTM team to drive deals forward. You'll run technical demos, prototype automations against a prospect's real workflows, and lead the sessions that give prospective clients the confidence to commit

- Build, integrate, and ship: Write and extend agentic workflows in Conductor's orchestration engine — building custom tools, integration adapters, and transformation logic tailored to each client's operational patterns.

That means working across the full stack: backend services in Python and TypeScript, integrations against real healthcare provider environments (HL7 v2, FHIR, DICOM, RIS/PACS, EMR webhooks, scheduling software), and production-grade code you'd be proud to put in a PR

- Diagnose and resolve issues quickly: Be the first line of technical escalation during and after go-live. Use logs, workflow state, and system telemetry to diagnose problems at the code level and resolve them fast

- Shape how Conductor evolves: Translate client friction into structured product feedback. Identify patterns across deployments that should drive platform decisions. What you learn in the field shapes how Conductor is built

- Strengthen the platform as you go: Document what works. Contribute to integration libraries, shared tooling, and deployment runbooks that make future deployments faster and the platform more capable

Advantages

- A mission-driven work environment

- Flexible work from home policies

- Stock options
- Free coffee, snacks, and team lunches

- Four weeks paid vacation (compulsory to take)

- Prioritization of your growth

📌 Senior Software Engineer (Toronto)
🏢 PocketHealth
📍 Toronto