Sales Coordinator & Service Coordinator (Full-time)

Kingscross Hyundai is looking for motivated Sales Coordinators and Service Coordinators to join our team and one of the hottest automotive brands. We are continuing to build our team of automotive professionals and looking for someone with positive energy and brings their best to a great team with great attitude. As the face and voice of our organization, we are looking for someone with enthusiasm and a penchant to learn and succeed. We offer a highly supportive work environment with a great team that is driven to work together to achieve collective team success, not to mention the largest Hyundai showroom and inventory in Canada to work with.

Our ideal candidates will have an interest in the automotive industry, be excellent communicators, will love working directly with both customers and our team and have a business acumen for success. Prior experience an asset, but not mandatory. We will train the right candidate with the right attitude!

Why Kingscross?

Kingscross Hyundai is a high-traffic dealership on the Golden Mile serving Scarborough and the GTA since 1992! Proudly family-owned and operated, we have stable management and a loyal customer base built upon years of exceptional customer service. We believe in teamwork, togetherness, and promoting from within -- our goal is to provide our team with not just another job, but a career and second home.

What We Can Offer You:

- Competitive and rewarding compensation plan
- Group benefits including health, dental, long-term disability and life insurance
- Employee purchase incentives on vehicles, parts and service (Hyundai and other brands)




- Ongoing training, coaching and mentoring to ensure your success

What We’re Looking For:

- Excellent communication skills and customer service, including written and verbal skills to communicate with all levels of the organization and its executive team
- High school diploma or equivalent
- Previous experience in a reception or customer service role
- Previous experience working in a dealership setting with basic knowledge of vehicles and maintenance requirements is an asset
- A passion for customer service is paramount
- Effective written and verbal communicator in English (other languages an asset)
- Experience operating a multi-line telephone system
- Ability to maintain filing systems and databases
- Well-spoken, articulate, professional appearance and friendly disposition
- Resourceful and adaptable
- Ability to handle a high-pressure, fast-paced environment
- Willing to work on Saturdays (we are closed on Sundays)

Your Responsibilities:

- Greet and check in clients in a professional, courteous and positive manner; assign them to the appropriate individual
- Maintain detailed and accurate records of traffic in the store




- Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner, take detailed messages
- Manage appointment bookings using our appointment and CRM tools
- Acquire knowledge about the dealership, in order to be able to respond to inquiries for general information
- Answer customer inquiries or direct customer to appropriate personnel
- Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions
- Close the transaction machine daily if necessary
- Handling of Dealer Trade invoicing (done through 180 & ADP/CDK)
- Co-ordination of Dealer Trade pick-ups
- Daily licensing and inventory maintenance (if necessary)
- Maintain the cleanliness of the reception area and customer waiting area
- Perform other clerical and administrative duties as needed

If you feel that your skills, attitude and work ethic will be a good fit with our customer-first and team-first culture, we invite you to apply and take the next step in your career!

Upon request, Kingscross will provide reasonable accommodations for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

Job Types: Full-time, Permanent

Pay: $17.95-$20.00 per hour

Benefits:

- Company car
- Company events
- Dental care
- Disability insurance
- Extended health care
- In office parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Experience:

- Customer service: 1 year (preferred)

Work Location: In person

📌 Coordinator (Sales & Service) (Canada)
🏢 Kingscross Hyundai
📍 Canada