Because of the increase in demand for our services, we are looking to grow our Print division with the addition of a full time technician in production printers for our print shop customers.

What We Offer:

- Competitive Compensation - Based on Experience, Location, and Responsibilities.
- Benefits Package (Medical, Vision, Dental, Life Insurance).
- Provide the opportunity to grow and develop your career.
- Offer an inclusive workplace that encourages diverse perspective and ideas.
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization.

Our Team:

- Our IDS print division offers a full range of Hardware and Software solutions. We currently carry the Konica Minolta, Canon and Epson full lines of Business office equipment including software.
- We have amazing people who are the driving force, the inspiration and foundation of our company.
- IDS also offers Managed IT Services/MSP, Mobile Solutions/IOT, Phone Systems, Remote Digital Signage, and Security.

We are looking for prospects who:

- Are passionate about client success.
- Enjoy collaborating with others.
- Strive to exceed expectations.
- Have a high-level of ethics and commitment as well as being a self-starter.

If this sounds like you, then you may be a great fit for IDS (Integrated Digital Solutions) – Beyond Technology.

You will:

- Work closely with seasoned technicians.
- Participate in Online, Virtual, and In-Person training from Epson, Canon and Konica Minolta.
- Set up and install recent printers, copiers, scanners, and copier management software.




- Trouble-shoot customer reported problems.
- Provide demonstrations and customer training.
- Manage inventory of parts, and materials in your stock.
- Provide excellent customer support and service.
- Manage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines

Requirements:

- Have certification on Konica Minolta Production machines, ex. C3080, C12000, C6100, C4080, c7090.
- A valid driver’s license in good standing.
- High school diploma or GED.
- Applicant must possess some knowledge of computers and electronics, computer/digital technology or related fields.
- A+ and/or Network+ Certification an asset.
- The ability to perform frequent lifting and/or moving items up to 50lbs.
- Good written and verbal communication skills.
- Flexibility to work overtime, weekends, and/or different shifts as needed.
- Analytical thinking and problem-solving abilities.
- Ability to work well under pressure.

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Application question(s):

- Do you understand that if you do not have Production print Experince we will not interview you?

Education:

- Secondary School (required)

Experience:

- Production Printers: 2 years (required)
- Konica Minolta: 1 year (preferred)

Work Location: In person

📌 Service Technician for High end Production and Business Printers (Canada)
🏢 Integrated Digital Solutions
📍 Canada