Elevate your career with Versapay as a Senior Technical Support Specialist. Provide top-tier technical support with an ERP focus while enhancing customer experience in a agile environment. In this role, you will join the Versapay Customer Care team, leveraging your 3+ years of ERP experience.

Your responsibilities will include troubleshooting complex payment processing issues and integrating with systems like NetSuite and Microsoft Dynamics. This position is crafted for ERP professionals with deep accounting knowledge and a passion for problem-solving. Key Responsibilities:

- Offer advanced functional support for ERP integrations
- Troubleshoot complex payment processing and accounting issues
- Partner with internal teams for seamless customer service
- Manage inquiries via customer support platforms
- Contribute to knowledge base articles and improvement initiatives Requirements:
- 3+ years in ERP technical support or consulting
- Strong accounting principles knowledge
- Experience with NetSuite, Sage Intacct, etc.
- Excellent communication and problem-solving skills
- Ability to handle multiple priorities effectively Leverage your ERP expertise and communication skills to enhance the customer experience at Versapay.

📌 Senior Technical Support Specialist at Versapay (Canada)
🏢 Kinvie
📍 Canada