Company Description A sprawling new food hall located at CF Toronto Eaton Centre, explore 16 chef-driven food stalls, including a vibrant café and bar, and a rotating selection of local pop-ups offering a taste of Toronto’s diverse culinary scene.

What's in it for you?

Shared gratuities

Paid vacation, sick, and personal day

Comprehensive health, dental, and vision benefits, including enhanced mental health coverage

Dining allowance/ Clothing allowance

Discounted gym membership

Access to our employee assistance program Group life and disability insurance 50% dining discount at all O&B; restaurants for you and up to three guests

RRSP matching

Employee referral program

Professional development fund

Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Joining us means you will be part of an extraordinary and exciting company! You’re a key team player reporting to the General Manager and collaborating closely with the rest of the restaurant team. You’re involved in many aspects of the restaurant, which means you’ll be a cut above the rest.

You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring professional, enthusiastic leadership each day; and contribute in setting our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience!

The Day to Day

Ensure a guest first approach is being accomplished by all staff

Communicates the vision to all team members and leads by example.



Reinforces the O&B; values daily and inspires the team with his/her exciting vision for the future

Manage and oversee a variety of quick service outlets

Regularly monitors and achieves the O&B; points of technical service and points of details

Builds and maintains relationships with guests, team members and senior management alike

Follows bar, beverage and wine control procedures exactly

Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine

Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue

Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching

Uses conflict/resolution and problem solving skills

Adequately manage the team referencing sales and labour targets

Conduct briefings with service staff prior to each function

Schedules staff to properly service events/functions

Ensure accuracy and timeliness of payroll records

Strive for maximum efficiency and continual improvement of staff productivity

Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed





Other duties as assigned or required

Qualifications

Take pride in your work and hold yourself accountable

Seasoned hospitality professional Experience in F&B; management

Culinary education required

Actively seeking a more efficient way of doing things Strive to hit goals and challenge yourself with new goals

Work collaboratively with a team, recognizing we are stronger together Impeccable attention to detail and ability to quickly think on your feet

Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Salary range: $53,000.00 - $57,000.00 / year

AI Disclosure To ensure a fair and effective recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

Compensation: CAD 53000 - CAD 57000 - yearly

📌 Service Manager - Queen's Cross Food Hall (Eaton Centre) (Toronto)
🏢 Oliver u0026 Bonacini
📍 Toronto