1940 Third Ave, Prince George, BC V2M 1G

Prince George Band Office (250) 562 888

Tsay Keh Dene Band Office (250) 993 210

Title: Family Support Worker

Position Type: Full-Time/Permanent
Salary: Competitive salary and benefits package
Work Hours: 35 hours per week
Pay: CA$32.00-CA$35.00 per hour
Travel: Candidates must be willing and able to travel regularly to the Tsay Keh Dene Nation
community

OVERVIEW OF THE POSITION

Based in Prince George, with work in both Tsay Keh Dene and Prince George, the Family Support
Worker plays a vital role in the Tsay Keh communities by working with youth, families, and seniors.
This position focuses on a broad prevention approach and skill development. A core
responsibility is assessing risk and providing services and resources to address those risks, often
acting as a direct support resource.
The Family Support Worker collaborates closely with the Manager, Director, and the Ministry of
Children and Family Development (MCFD) in child protection assessments and related family
service work. Key duties include conducting family assessments, setting goals, creating care
plans, safety planning, providing direct client support, problem-solving, counseling, and
guardianship.
Additionally, the Family Support Worker will coordinate life skills, recreational activities, and
camping opportunities for youth aged 10–25. This role also includes supporting seniors through
service requests and organizing appropriate group activities. The Family Support Worker will
incorporate a strengths-based and generational trauma-informed approach into their practice.

VISION

The Tsay Keh Social Development Department is undergoing a rebuilding process to establish a
highly skilled team capable of addressing generational trauma issues, including child welfare,
grief and loss, family violence, and addictions. The department seeks committed individuals with
a strong foundation and an emerging skill set who are willing to make a long-term commitment to
the Tsay Keh Dene Nation.
Successful candidates will align with this vision and contribute to its development and
implementation. Current Family Support Workers must demonstrate the following competencies
and characteristics:

COMPETENCIES

- Risk assessment
- Respectful and professional demeanor
- Focused and hardworking
- Resourceful and adaptable




- Flexible and open-minded
- Strong community engagement skills
- Sound judgment and decision-making abilities
- Excellent time management skills
- Self-directed and independent
- Creative thinker and problem-solver
- Committed to lifelong learning
- Open to coaching and mentorship
- Strong leadership and mentorship abilities
- Integrity and strong ethical standards

KEY RESPONSIBILITIES:

Working in Collaboration with the Social Development Manager and Director

- Conduct risk assessments.
- Develop and implement case management plans.
- Provide comprehensive family support services that foster independence and address

generational trauma.

- Co-develop and facilitate educational, counseling, and workshop modules for individuals

and the community.

- Assist the Youth Worker in organizing recreational and life skills workshops.
- Support seniors with their personal needs.
- Provide emotional support to children, youth, families, and seniors.

RESOURCE COORDINATION

- Connect families with accessible community resources.
- Advocate for families in accessing necessary services and benefits.
- Maintain up-to-date knowledge of available services and resources in Tsay Keh Dene,

Prince George, and surrounding areas.

- Assist with arrangements for family camps, treatment programs, community events, and

services across all departments.

GUIDANCE

- Offer guidance and support to families addressing personal and family-related issues.
- Facilitate family meetings to promote communication and problem-solving.
- Ensure children remain culturally connected to their community and family.

Tsay Keh Dene | 1940 Third Ave, Prince George, BC V2M 1G7

CRISIS INTERVENTION

- Work with the team to respond effectively to urgent situations.
- Develop appropriate follow-up plans with team support.
- Ensure families have access to urgent response services.

DOCUMENTATION AND REPORTING

- Maintain accurate and timely records of client interactions and progress.




- Ensure confidentiality in all service-related matters.
- Prepare reports and documentation as required by policy and funding guidelines.
- Track and analyze data to assess the effectiveness of support services.

COLLABORATION AND NETWORKING

- Work closely with social workers, counselors, and educators to address child protection

concerns and support families.
- Participate in community meetings and collaborate with local organizations to enhance

service delivery.
- Advocate for the needs and rights of families when working with service providers.
- Support families in navigating and understanding legal and social service systems.
- Attend court hearings to support clients in family court matters.

REQUIREMENTS

- A degree in Human Services or a related field is preferred.
- Minimum of two years of experience providing family or individual support services.
- Ability to facilitate family support sessions and workshops.
- Cultural and political sensitivity.
- Ability to engage individuals of diverse cultures and age groups.
- Conflict resolution skills and ability to manage emotionally charged situations.
- Strong interpersonal skills, including empathy, respect, and effective communication.
- Ability to uphold confidentiality, diplomacy, and privacy.
- Strong negotiation and people management skills.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Demonstrated flexibility, reliability, and adaptability.
- Proficiency in computer applications and data entry.
- Criminal record clearance.
- Valid driver’s license.
- Willingness to travel and work in remote areas, including flying and driving long distances

on back roads.

WORKING CONDITIONS

Tsay Keh Dene | 1940 Third Ave, Prince George, BC V2M 1G7

• Ability to travel and stay in camp for extended periods.

- Overtime may be required with pre-approval.
- Manual dexterity required for using desktop computers and peripherals.
- Physical activity, including walking, standing, sitting, lifting, and supporting clients.
- Occasional lifting of up to 50 pounds.

BENEFITS

- Competitive salary
- Generous holiday plan
- Company pension
- Dental care coverage
- Extended health care benefits
- On-site parking
- Vision care coverage

Tsay Keh Dene | 1940 Third Ave, Prince George, BC V2M 1G7 4

📌 Family Support Worker (Canada)
🏢 Tsay Keh Dene Nation
📍 Canada