Role: Shipping & Logistics Specialist

Location: Nelson, BC

Reports To: Supply Chain Manager

Direct Reports: N/A

Role Status: Full-time, Permanent

FLSA Status: Non-Exempt

Date of Last Review: July 2026

Role Overview The Shipping & Logistics Specialist is responsible for managing domestic and international transportation activities to support production, project execution, and client delivery requirements. The role acts as the primary point of contact for carriers, freight brokers, customs brokers, and internal teams, ensuring the efficient, cost-effective, and compliant movement of goods.

Working closely with Supply Chain, digital planning, manufacturing and fabrication teams, the Shipping & Logistics Specialist oversees shipments from planning through to delivery, including documentation accuracy, carrier coordination, and issue resolution. The role also plays a key part in developing and maintaining logistics and customs processes, with a focus on standardization, SOP development, and continuous improvement.

Essential Duties and Responsibilities

Freight Planning & Scheduling

Build and maintain inbound/outbound truck schedules, coordinating pickup and delivery windows with carriers and internal stakeholders

Track active shipments and escalate delays proactively

Optimize load consolidation to reduce per-unit freight cost

Coordinate with Supply Chain, manufacturing and fabrication, and project teams to align shipment readiness with carrier availability

Manage spot freight bookings when regular carriers can't cover capacity or destination

Trade Compliance & Documentation

Prepare and review all cross-border documentation: commercial invoices, bills of lading, CUSMA certificates of origin, packing lists, shipper's export declarations

Coordinate with customs brokers on entry filing, classification questions, and any holds or examinations

Maintain a document retention system compliant with customs audit requirements

Maintain current working knowledge of Canada-US customs regulations, including CUSMA rules of origin, tariff classifications, Section 232 on steel and metal contents, and duty rates

Monitor regulatory changes (CBP, CBSA, CFIA where applicable) and brief internal stakeholders on impacts

Identify duty minimization opportunities: tariff classification, first sale valuation, free trade agreement eligibility

Carrier & Vendor Management





Maintain the approved carrier list and conduct periodic performance reviews (on-time, damage rate, responsiveness)

Negotiate rates and service terms with carriers, brokers, etc.

Serve as primary point of contact for day-to-day carrier communication

Escalate and resolve freight claims (damage, delay, etc.)

Onboard new carriers: qualification, insurance verification, contract execution

Procurement & Invoice Control

Issue purchase requests for freight and logistics services

Three-way match: PO, service confirmation, and invoice before approving payment

Identify and dispute billing errors, accessorial charges, or rate discrepancies

Maintain accurate freight cost data to support budget tracking and reporting Reporting, Process Improvement & Continuous Development

Track KPIs including freight cost per shipment, on-time delivery rate, claims frequency and carrier scorecards

Flag cost overruns or service failures and recommend corrective action

Support supply chain team with data for contract renewals or carrier changes

Contribute to the development and documentation of SOPs for all logistics and customs processes

Core Competencies

Innovation & Problem-Solving - applies creative thinking to solve work challenges by combining traditional methods with recent approaches. Actively seeks opportunities to improve processes and outcomes within their area of expertise

Technical Excellence & Craft Mastery - maintains high standards of technical skill and craftsmanship in their specialized area. Continuously develops expertise whether in design, fabrication, finishing, operations, supply chain or finance

Collaborative Partnership & Communication - works effectively with others through clear communication and knowledge sharing. Builds strong working relationships with colleagues, clients, and partners based on trust and mutual support

Long-term Stewardship & Responsibility - prioritizes safety and invests in developing future capabilities and relationships





Ownership & Continuous Growth - takes responsibility for work outcomes and commitments while maintaining focus on growth and improvement. Demonstrates reliability and proactive communication while seeking opportunities Qualifications, Knowledge, Skills, Attributes

Post-secondary education in Supply Chain Management, Logistics, International Trade, Business Administration, or a related field

Minimum 5 years of experience in transportation, logistics, freight coordination, supply chain operations, or a related role

Experience coordinating domestic and international freight movements across multiple transportation modes, including extensive cross-border shipments between Canada and the United States

Working knowledge of customs regulations, tariff classifications, trade compliance requirements, and free trade agreements such as CUSMA

Strong understanding of transportation documentation, freight procurement, and shipment execution processes

Experience working with freight carriers, customs brokers, and third-party logistics providers

Excellent communication, and relationship-management skills

Excellent organizational and time-management skills with the ability to manage multiple priorities and deadlines

Schedule and Working Conditions

Ability to work 08:30-17:00 Monday to Friday with a 30-minute unpaid lunch break

Ability to work on-site at Spearhead headquarters Manual dexterity to operate a computer and other common office equipment on a daily basis

Ability to work sitting or standing at a desk for work shifts

Compensation

Pay range is $75k-$85k commensurate with experience and qualifications

Extended Health and Dental benefits

Weekly Indemnity Insurance

Group Retirement Savings Plan (RRSP)

Statement of Inclusion

Spearhead is committed to fostering a culture of diversity, equity, and inclusion. The unique experiences, talents, and perspectives of our employees drive our success and contribute to both our culture and reputation. We believe that embracing diversity and inclusion is essential to attracting, developing, and retaining a talented workforce.

By prioritizing these principles, we enhance innovation, improve problem-solving, and strengthen company performance. Our commitment to diversity ensures that every individual’s contributions are valued, empowering us to achieve sustainable success and continued growth.

📌 Shipping & Logistics Specialist (Nelson)
🏢 Spearhead
📍 Nelson