The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Spa Receptionist Responsibilities:

- Book spa appointments
- Receiving and issuing payments
- Providing information to clients on retail products and spa services
- Escorting guests to and from treatment rooms and waiting areas
- Driving additional revenue by actively upselling retail products, promotional offers and encouraging repeat bookings
- Managing schedules and confirming appointments as well as data entry
- Assisting staff in cleaning the spa area
- Other duties as assigned

What you’ll need as a Spa Receptionist: Experience: 1+ year's in a spa setting

Education:



Secondary School Graduate Diploma preferred, Smart Serve Certification required

Other Qualifications:

- Excellent communication skills, verbal and written
- Ability to work independently as well as in a team setting
- Must be able to work flexible hours including evenings, weekends and holidays

Full time and part time available Why Work For Canadian Niagara Hotels?

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our four business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.

Benefits We Offer Our Associates:

- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D;, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.




- Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us! https://canadianniagarahotelscareers.ca/

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We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy

We thank all applicants for their interest, however, only those selected for an interview will be contacted

We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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Job Types: Full-time, Part-time

Pay: $17.60 per hour

Work Location: In person

📌 Spa Receptionist - Christienne Fallsview Spa (Niagara Falls)
🏢 Canadian Niagara Hotels
📍 Niagara Falls