Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

- Answer written and oral inquiries
- Co-ordinate special publicity events and promotions
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.




- Perform general office duties
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support

Additional information

Security and safety

- Criminal record check

Transportation/travel information

- Public transportation is available

Work conditions and physical capabilities

- Attention to detail
- Rapid-paced environment
- Bending, crouching, kneeling
- Repetitive tasks

📌 customer service agent (Mississauga)
🏢 Price Group
📍 Mississauga