bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role.

Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a national role that can be based anywhere in Canada with a preference for candidates within reasonable distance to international airports.

The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships, anticipates risk, and drives expansion opportunities. This is a highly visible role focused on protecting and growing strategic accounts through strong executive relationships, and disciplined portfolio management, shaping account direction and turning insights into measurable outcomes. Own client retention performance across a defined portfolio Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle Identify, assess, and mitigate commercial, operational, and relationship risks Support and lead contract renewal, rebid, and recover strategies for at‑risk accounts Leverage data, analytics, and market intelligence to inform decision‐making, identify trends, and shape retention strategies High visibility with senior leadership and key clients Opportunity to shape retention strategy across a complex national portfolio Collaborative,



performance‑driven environment where innovation is valued Opportunity to influence executive client engagement and long‑term partnership health across the portfolio At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi‑client scope Robust commercial and financial acumen with demonstrated ability to drive growth Proven ability to translate data and insights into actionable strategies Strong relationship‑building skills across multiple levels of organization Experience in consulting, strategic account management, or large‑scale client environments Executive presence with the ability to lead without authority, challenge and influence senior levels and group facilitation skills Ability to develop and execute strategic retention plans and long‑term client partnership roadmaps As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.

We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.

Our Mental

Health and Well‑Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate‑led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity.

Compass Group

Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

📌 Sports Camp Director (Calgary)
🏢 Compass Group Canada
📍 Calgary