The Senior Environment Manager is responsible for planning, coordinating, maintaining, and governing all non-production and production environments across projects. The role ensures environment availability, stability, configuration consistency, release readiness, and effective coordination between development, testing, infrastructure, and business teams.

________________________________________

Key Responsibilities

Environment Management

- Manage Development, SIT, UAT, Performance, Pre-Production, and Production environments.
- Maintain environment schedules and availability calendars.
- Coordinate workplace setup, refresh, cloning, and decommissioning activities.
- Ensure environments are available and stable for project and testing activities.

Release & Deployment Coordination
- Work closely with Release Managers and DevOps teams for deployment planning.
- Support code migrations across environments.
- Coordinate release windows and environment freeze periods.
- Ensure deployment readiness and rollback plans are in place.

Configuration Management

- Maintain environment configurations and documentation.
- Ensure consistency across environments.
- Track configuration changes and dependencies.
- Manage application versions and infrastructure alignment.

Test Environment Support

- Coordinate test data refresh and masking activities.
- Resolve environment-related issues impacting testing.
- Support SIT, UAT, Regression, and Performance testing activities.
- Monitor environment utilization and optimize resource allocation.

Stakeholder Coordination

- Act as primary point of contact for workplace-related requests.
- Coordinate with:

o Project Managers o Business Teams o QA Teams o DevOps Teams o Infrastructure Teams o Database Administrators o Vendors and Third Parties

Incident & Risk Management

- Investigate and resolve environment outages.
- Identify environment risks and mitigation strategies.
- Participate in root cause analysis discussions.




- Ensure timely resolution of workplace-related incidents.

Governance & Reporting
- Develop environment management processes and standards.
- Track KPIs and environment utilization metrics.
- Provide regular status reports to leadership.
- Maintain audit and compliance documentation.

________________________________________

Required Skills

Technical Skills

- Workplace Management
- Release Management
- DevOps Concepts
- CI/CD Pipelines
- Cloud Platforms (Azure, AWS, GCP)
- Database Management (Oracle, SQL Server, PostgreSQL)
- Linux/Windows Server Administration
- Application Deployment Tools
- Jira, ServiceNow, Azure DevOps

Management Skills

- Stakeholder Management
- Risk Management
- Issue Resolution
- Resource Planning
- Vendor Coordination
- Communication & Leadership

________________________________________

Preferred Qualifications

- Bachelor's degree in Computer Science, Engineering, or related field.
- ITIL Foundation Certification.
- Azure/AWS Certification preferred.
- PMP, Agile, or Scrum certification is an advantage.

________________________________________

Key Deliverables

- Environment Availability ≥ 99%
- Environment Readiness for Testing and Releases
- Successful Release Coordination
- Environment Inventory and Documentation
- Capacity and Utilization Reports
- Risk and Issue Logs
- Compliance and Audit Readiness

________________________________________

Experience Requirements

Senior Workplace Manager (8-15 Years)
- Experience managing multiple enterprise environments.
- Strong knowledge of Release Management and DevOps practices.
- Experience coordinating large-scale SAP, Oracle, Salesforce, or custom application landscapes.
- Proven leadership in managing cross-functional teams and stakeholders.

Environment Coordinator (5-8 Years)
- Experience scheduling and supporting test environments.
- Strong coordination and communication skills.
- Experience with ServiceNow, Jira, Azure DevOps, or similar tools.
- Understanding of deployment and testing processes

📌 Sr. Environment Manager (Toronto)
🏢 LanceSoft
📍 Toronto