Client Services & Administration

Red Seal Notary Inc., Canada's National Notary Public Company, is currently seeking a motivated, organized, and skilled Client Services & Administration team member to join our team full-time.

This is an in-person position conveniently located in downtown Toronto and easily accessible via TTC King Subway station.

Schedule:

- Monday to Friday, 9:00 a.m. – 6:00 p.m.
- Saturdays as required, 11:00 a.m. – 5:00 p.m.

Responsibilities

- Coordinate and schedule client appointments by phone and email.
- Manage client communications, including responding to emails and general inquiries.
- Provide administrative support to notaries by preparing files, organizing documents, and assisting with client appointments.
- Welcome and assist walk-in clients in a professional and friendly manner.
- Maintain accurate records and prepare daily administrative reports.
- Perform general office administration, including data entry, filing, and document management.




- Assist with marketing and other administrative projects as needed.

Qualifications

- Excellent verbal and written English communication skills.
- Previous experience in an administrative, client services, reception, or office support role.
- Professional and courteous telephone and email communication skills.
- Experience managing a multi-line phone system.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational skills with exceptional attention to detail.
- Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
- Positive attitude with a strong commitment to providing excellent client service.
- Flexibility to work the required schedule.

Pay: From $21.00 per hour

Education:

- Secondary School (preferred)

Experience:

- customer service: 2 years (preferred)

Work Location: In person

📌 CSR (Customer Service Representative) (Canada)
🏢 Red Seal Notary
📍 Canada