POSITION SUMMARY The Support Worker maintains a culture of compassion and care in a clean, safe, secure, drug and alcohol-free environment for program participants, guests and visitors.

The Support

Worker may be assigned to either of The Anawim Companions Society’s locations—Anawim House for men (which includes a drop-in program) or Susan’s Place for women.

The Support

Worker works closely and directly with program participants and drop-in guests as they transition from homelessness, unsafe domestic situations, poverty and addiction to a life of stability—housed, healthy, connected to family and community, and free from addictive lifestyles.

This position reports to the Program Manager.

How To Apply:

Email resume and cover letter to [email protected]

Applications submitted without a cover letter will not be reviewed.

DUTIES AND RESPONSIBILITIES

· Foster a safe, therapeutic, and welcoming environment for service delivery.

· Support live-in participants with household responsibilities while they work toward personal stability.

· Develop, facilitate, and oversee programs for participants and drop-in guests.

· Assist with intake through assessment, screening, and participant reviews.

· Provide case management: assess needs, develop and implement care plans, and evaluate progress.

· Engage in ongoing professional development and training.

· Monitor and support program participants and drop-in guests, offering practical, emotional, and moral support to encourage self-determination.

· Provide referrals, assist with navigating services and systems, and support employment searches.

· Help plan and supervise daily drop-in meals, stepping in to cook when required.

· Accurately document daily activities, maintain logs, case plans,



and required reports.

· Liaise with external agencies and service providers.

· Coordinate participant care relating to security and wellness (e.g., room checks).

· Conduct urinalysis testing when required.

· Perform security checks of property and grounds per policy.

· Handle program fees or donations, ensuring proper receipting and compliance with policy.

· Maintain professional communication via phone and email with internal and external partners.

· Operate company vehicles as required.

· Assist participants in maintaining cleanliness of the home and perform general cleaning (e.g., sweeping, mopping, vacuuming).

QUALIFICATIONS & EXPERIENCE:

Required:

· Kindness.

· Knowledge of current social issues related to homelessness, mental illness and addiction.

· Knowledge of community resources.

· Strong interpersonal and communication skills.

· Ability to work in a multidisciplinary team.

· Ability to organize, coordinate and prioritize own work.

· Ability to use a collaborative approach to problem solving.

· Strong computer skills.

· Physical ability to perform the duties of the position.

· Required to complete the Ministry of Public Safety and Solicitor General Criminal Record Check prior to commencement of employment.

Preferred:

· Post secondary education related to Mental Health and Substance Use and/or education in a related field along with 2 years’ experience working with the homeless and/or in the area of addictions and mental health is required. A combination of experience and education may be considered.

- Valid Class 5 driver’s license.
- Valid CPR and first aid training including use of Naloxone.
- Valid Food Secure certificate.

Job Type: Part-time Pay: From $25.08 per hour

Work Location: In person

📌 Support Worker Part-time (Mon-Thu 9am-1pm) (Victoria)
🏢 Anawim Companions Society
📍 Victoria