About Us

At SaniTECH Mid Island, we are dedicated to providing high-quality residential and commercial cleaning services including carpet, tile & grout, upholstery, and duct cleaning to our local community across Parksville and the Mid-Island region. We pride ourselves on exceptional customer service, reliability, and maintaining a supportive work environment.

Job Summary

We are looking for an organized, detail-oriented Office Administrator to join our team on a part-time, permanent basis (approx. 24 hours per week). In this role, you will be the backbone of our day-to-day office operations, handling client inquiries, managing schedules, maintaining records, and ensuring our team and operations run smoothly.

Key Responsibilities

- Customer Service & Communication: Answer phone calls, respond to email inquiries, and assist prospective and existing clients with courteous and prompt service.
- Scheduling & Dispatching: Schedule service appointments, coordinate job details, and optimize routes/schedules for our field technicians.
- Administrative Support: Prepare estimates,



process client billing, manage invoicing, and assist with general administrative reporting. Social media management.
- Document Management: Maintain accurate digital files, database records, and routine documentation using Housecall Pro and Microsoft Office.
- Office Maintenance: Monitor office supplies, manage incoming/outgoing correspondence, and support general office upkeep.

Qualifications & Skills

- Experience: Previous administrative, customer service, or office management experience preferred. Some bookkeeping experience preferred.
- Tech-Savvy: Proficiency in Microsoft Office. Experience with scheduling software or CRM platforms is a plus.
- Education: High school diploma required.
- Attributes: Robust organizational skills, attention to detail, ability to multitask, and a friendly, professional demeanor.

Pay: $18.25-$20.00 per hour

Benefits:

- Casual dress
- On-site parking

Work Location: In person

📌 Office Administrator (Canada)
🏢 SaniTECH Mid Island
📍 Canada