Lead innovative conversational banking solutions at RBC in Toronto, Canada. As the Director of Conversational AI, you will advance client experiences through cutting-edge technology across mobile and web platforms.

This critical role requires 10+ years in technology implementation, focusing on AI/ML, and 5+ years leading teams. You will oversee a diverse team crafting high-quality conversational AI solutions and driving client engagement. Your expertise will be pivotal in fostering innovation and strategic thinking within the organization.

Key Responsibilities:

- Develop and execute the technology roadmap for conversational banking
- Lead a team of Conversational Architects and developers
- Identify new business opportunities and build strong relationships




- Manage the entire lifecycle of solution development and delivery
- Establish and report on key performance indicators for success

Requirements:

- 10+ years in technology and digital transformation roles
- 5+ years leadership experience in Conversational AI development
- Proven expertise in delivering enterprise-level AI solutions
- Solid knowledge of NLP and conversational AI best practices
- Exceptional communication skills to engage stakeholders

Embrace the challenge of shaping the future of banking by leading transformational conversational solutions at RBC.

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📌 Director of Conversational AI at RBC (Toronto)
🏢 RBC
📍 Toronto