Elevate VIP client experiences as a VIP Client Relations Manager based in Alberta. Focus on delivering personalized service and hosting memorable events for high-value players. We are currently hiring a VIP Client Relations Manager who will champion player engagement across Alberta.
This role is crucial for managing high-value player accounts while providing tailored service to increase loyalty and retention. You will also serve as an ambassador for the brand at various high-profile VIP events. Key Responsibilities:
- Manage relationships with a portfolio of VIP clients
- Plan, coordinate, and execute VIP events in Edmonton
- Provide insights and strategic recommendations for CRM initiatives
- Analyze player activity to enhance engagement strategies
- Ensure all actions align with responsible gaming guidelines Requirements:
- 5+ years in customer success or online gaming
- Proven ability to manage high-value relationships
- High-level interpersonal and communication skills
- Familiar with CRM tools and player lifecycle management
- Availability for flexible schedule including events Utilize your expertise to create lasting relationships and exceptional experiences for our valued VIP players.
📌 VIP Client Relations Manager in Alberta (Edmonton)
🏢 NeoPollard Interactive
📍 Edmonton
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