Job Title: Pharmacy Assistant
Location: DELTA BC
Employment Type: Full time
Salary: Competitive, based on experience
About Us:
We are a community-focused pharmacy committed to providing high-quality patient care and exceptional customer service. Our team works collaboratively in a fast-paced, supportive environment to ensure patients receive timely and professional service.
Position Summary:
We are currently seeking an experienced Pharmacy Assistant with a minimum of 3 years’ experience to join our team . The ideal candidate is proficient in Kroll software, understands PharmaCare policies, and is well-versed in BC College of Pharmacists regulations. Excellent communication skills and a strong commitment to customer care are essential.
Key Responsibilities:
- Process prescriptions accurately using Kroll Pharmacy Management Software
- Handle third-party billing and adjudication
- Provide exceptional customer service both in-person and over the phone
- Manage inventory control, including ordering, receiving, and restocking
- Assist the pharmacist with day-to-day operations and workflow, including:
- Preparing and labeling prescriptions under pharmacist supervision
- Organizing prescription workflow and managing prescription queues
- Prepackaging and counting medications for dispensing
- Maintaining proper storage and labeling of medications
- Gathering patient information and verifying medication history
- Ensuring all prescriptions meet legal and regulatory requirements before dispensing
- Monitoring stock levels and communicating shortages or medication recalls
- Coordinating with prescribers for clarification or refill authorizations
- Helping prepare compliance packaging (e.g., blister packs)
- Keeping the dispensary clean, organized, and fully stocked with supplies
- Maintain accurate patient records in accordance with BC College regulations
- Stay updated on PharmaCare policies and apply them appropriately
- Comply with privacy and confidentiality guidelines at all times
Qualifications:
- Minimum 3 years of pharmacy assistant experience in a retail pharmacy setting
- Proficient with Kroll
- Strong understanding of adjudication procedures
- Knowledge of PharmaCare and third-party payer policies
- Familiar with BC College of Pharmacists standards and documentation
- Excellent organizational and multitasking skills
- Strong attention to detail and commitment to accuracy
- Friendly, professional, and patient-focused attitude
Assets :
- Experience with blister packaging or compliance packaging
- Ability to speak a second language is an asset