Position Title: Receptionist

Position Summary:

The Receptionist is the first point of contact for visitors, employees, customers, and vendors at Big Marble Farms. This role is responsible for creating a professional and welcoming environment while managing front desk operations, answering incoming calls, directing inquiries, and providing administrative support to various departments.

The Receptionist plays an important role in ensuring the smooth day-to-day operation of the office by maintaining accurate records, coordinating communications, assisting with administrative tasks, and supporting internal teams as required.

Duties and Responsibilities:

Front Desk & Customer Service:

- Greet visitors, customers, contractors, and employees in a friendly and professional manner.
- Answer and direct incoming telephone calls and emails promptly.
- Respond to general inquiries or direct them to the appropriate department.
- Ensure reception and waiting areas remain clean, organized, and presentable.

Administrative Support:

- Provide administrative support to Human Resources, Finance, Operations, Sales & Marketing, and other departments as needed.
- Prepare, scan, file, photocopy, and organize documents.
- Maintain electronic and paper filing systems.
- Coordinate incoming and outgoing mail, courier packages, and deliveries.
- Order and maintain office supplies and monitor inventory levels.

Employee & Office Support:





- Assist employees with general office inquiries and direct them to the appropriate resources.
- Support onboarding activities by preparing welcome packages, and employee materials.
- Assist with organizing company meetings, training sessions, and employee events.
- Coordinate office keys, access cards, and visitor records where applicable.

Communication & Coordination:

- Maintain professional communication with customers, suppliers, and external partners.
- Coordinate internal communications and distribute notices as requested.
- Relay messages accurately and promptly.

Office Operations:

- Monitor reception supplies and office equipment.
- Arrange service calls for office equipment when required.
- Maintain confidential information with professionalism and discretion.
- Ensure company policies regarding visitors, security, and confidentiality are followed

Qualifications:

- High school diploma or equivalent required.
- Administrative Office Professional, Business Administration, or related education is considered an asset.

Experience:

- Previous experience in a receptionist, customer service, or administrative support role preferred.
- Experience working in a fast-paced office workplace is an asset.

Pay: $20.00-$25.00 per hour

Benefits:

- Disability insurance

Work Location: In person

📌 Receptionist (Canada)
🏢 Big Marble Farms
📍 Canada