If you have retail experience and are interested in a FUN and FRIENDLY work setting, you are invited to join our team!

We are looking for Customer Service Associates for Lee’s Donuts, in the Vancouver International Airport! Check us out if you want a little more FUN and FLAIR in your job.

Lee’s Donuts is a mom-and-pop donut shop that specializes in serving handmade, quality, classic donuts based on an original recipe founded by its owners, Alan and Betty-Ann Lee in 1979! We are committed to providing a fast, friendly and exceptional customer experience and serving freshly made donuts to all of our customers!

The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store.

Location: Lee's Donuts, Vancouver International Airport, Richmond, British Columbia

Schedule: Mandatory weekend availability

Pay: $17.85 hourly

Job Type: Full-time/Part-time

Job Responsibilities

- Greets and assists customers throughout their shopping experience
- Maximizes sales by suggesting products and up-selling when appropriate
- Remains knowledgeable of the store’s merchandise and current promotions
- Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
- Assists with inventory and receiving of merchandise
- Replenishes backstock to maintain appropriate levels of merchandise on the floor
- Conducts markdowns of merchandise as instructed
- Perform opening/closing duties, including securing cash registers and store security
- Communicates customer complaints and inventory concerns to management in a timely manner




- If identified as a keyholder, additional responsibilities will be assigned
- Other duties as assigned

What do we offer:

- Medical and Dental Insurance
- FREE Life Insurance
- Employer Paid Parking
- Amazing Employee Discount at all our stores, so check us out
- Career Advancement!
- Amazing training & career path
- Competitive pay starting at $17.85 for Customer Service Associates

Job Requirements

- HS Diploma or GED
- Experience in starting conversations with total strangers
- 1+ years experience cash handling
- 1+ years experience in supervisory role for Sales Lead
- Exceptional Customer Service Experience
- Must have a satisfactory Airport Badging Process

APPLY TODAY! We can’t wait to meet you!

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

📌 Customer Service Associate - Lee's Donuts (Canada)
🏢 WHSmith North America
📍 Canada