Transform Technology: Join GraceMed as an IT Coordinator in Oakville!

Salary Range: $45,000 - 55, 000

GraceMed is a fast-growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare. We are a caring organization with world-class medical professionals, that incorporates state-of-the-art technology with industry-leading procedures to provide best-in-class care for patients. With our high-quality service delivery model, our mission is to provide the absolute best advice and treatments tailored for each client's individualized needs.

Why Join Our Team:

- Rewards that grow: Competitive compensation and commission rewards. We offer team member group benefits plus discounts on medical-grade skin care and our aesthetic services.
- Strength in harmony: Friendly and collaborative team atmosphere. Work alongside a team of skilled professionals providing a variety of treatments to help our patients achieve exceptional outcomes.
- Learn from the best: Elevate your skills by staying at the forefront of the industry. Access ongoing training and development opportunities.

What you'll do:

You are a key player on the IT team, and you will have a direct impact on the technological groundwork of GraceMed.

Key Responsibilities:

- Maintain inventory of all IT assets.
- Manage and implement hardware software upgrade and replacement.
- Plan and execute computer, server, and EMR system upgrades, migrations, and integrations with other applications.
- Provide training and support to end users on EMR system.
- General day-to-day remote/on-site support to end users at multiple locations.
- Partner with external support vendors to deliver reliable and prompt user support.
- Support for Microsoft environments; Windows Server, Exchange,



SharePoint, Azure, and others.
- Maintain, manage, and troubleshoot network system; WAN and LAN connectivity, routers, firewalls, switches, access points, and security.
- Remote access solution management and support.
- Drive and execution of IT projects from planning through implementation, overseeing project milestones, deliverables, and stakeholder engagement.
- Provide administrative support to project teams, such as scheduling meetings, taking minutes, and organizing files.
- Manage end-to-end vendor relationships, contracts, performance tracking, and risk mitigation to optimize service quality and cost efficiency.

What you'll bring along:

Our preferred candidate would be someone with a couple of years of experience in a growing environment who is passionate about building and making an impact, who's data driven and prides themselves in their intact delivery.

You are a people person who's solution oriented. An out of the box thinker who thrives in a start-up environment. To be successful in this role you will need:

- A minimum of 3 years of experience in an IT support or relevant position.
- Passionate about software & hardware and openness to learning.
- Experience in a growing environment is highly desirable.
- Understanding of general IT procedures.
- Excellent communication and people skills.
- Aptitude in problem-solving and high attention to details.
- Desire to work as a team with a result driven approach.
- Post-secondary education in Computer Science or related field

This role is posted for a current vacancy at GraceMed.

GraceMed is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodation is available upon request for candidates with disabilities taking part in all aspects of the selection process.

📌 IT Specialist (Canada)
🏢 GraceMed
📍 Canada