Part-Time Front Desk Receptionist

Blackriver Health & Therapy
Burnaby, BC

Blackriver Health & Therapy is looking for a reliable, caring, and professional Part-Time Front Desk Receptionist to support our evening clinic operations.

We are a multidisciplinary health clinic offering Registered Massage Therapy, chiropractic care, and other wellness services. We are looking for someone who is organized, friendly, detail-oriented, and able to help keep the clinic running smoothly.

The ideal candidate is a solid team player, learns quickly, and takes pride in providing excellent service to patients and practitioners. Experience using Jane App is strongly preferred.

Schedule

Tuesday, Wednesday, and Thursday
2:30 p.m. to 8:30 p.m.

Approximately 18 hours per week

Start date: As soon as possible

Applicants must be consistently available for all three scheduled shifts.

Responsibilities

- Greet patients warmly and professionally
- Answer phone calls, emails, and in-person inquiries
- Manage bookings, cancellations, and rescheduling through Jane App
- Process payments and issue receipts
- Assist with extended health and ICBC direct billing
- Keep patient and practitioner schedules organized
- Communicate important information clearly to practitioners and other team members
- Maintain patient privacy and confidentiality
- Support clinic laundry during the shift
- Keep the front desk, waiting area, and shared spaces clean and organized
- Restock common clinic supplies when needed
- Complete opening, closing, and other general administrative duties




- Help support the smooth daily operation of the clinic

Qualifications

- Previous reception or administrative experience is preferred
- Experience in a medical, rehabilitation, chiropractic, massage therapy, or wellness clinic is an asset
- Basic knowledge of Jane App is strongly preferred
- Experience with direct billing is an asset
- Comfortable using computers, email, and booking software
- Friendly, calm, and professional communication skills
- Reliable, punctual, organized, and detail-oriented
- Able to learn quickly and manage multiple responsibilities
- Comfortable working independently during evening shifts
- Able to contribute positively to a team environment
- Someone who takes pride in doing the job properly and caring for the patient experience

Position Details

- Job type: Part-time employee position
- Hours: Approximately 18 hours per week
- Pay: $20.00–$21.00 per hour, based on experience and qualifications
- Location: Burnaby, BC
- Schedule: Tuesday, Wednesday, and Thursday evenings
- Start date: As soon as possible

How to Apply

Please apply with your resume and a short note explaining:

- Why you are interested in the position
- Any relevant reception, clinic, direct billing, or Jane App experience
- Whether you are consistently available Tuesday, Wednesday, and Thursday from 2:30 p.m. to 8:30 p.m.

You may also email your application to [email protected].

Applications submitted without a short note may not be considered.

Pay: $20.00-$21.00 per hour

Benefits:

- Company events
- On-site parking

Work Location: In person

📌 Front Desk / Patient Care Coordinator (Canada)
🏢 Blackriver health and therapy
📍 Canada