Must be available for a variety of shifts:

- Must have versatile availability including weekends and holidays.
- Variety of shifts (7-3, 3-11 & 11-7)

Responsibilities:

- Greet guests as they arrive and during their stay
- Check guests in and out of the hotel
- Ask for identification and ensure that the provided credentials are accurate
- Operate hotel switchboard, take calls provide information, and transfer calls
- Provide guests with room keys
- Take reservations over the telephone, through emails, and in person
- Answer questions regarding the hotel’s services, charges, and travel directions
- Provide guests with directions around the hotel
- Balance the end of the shift
- Tidy Lobby plus other side duties as assigned
- Prepare housekeeping reports for the following day
- Prepare and set up breakfast items in the Breakfast Room
- Able to work alone and handle guest complaints or issues

QUALIFICATIONS and Experience:





- Warm and caring personality; previous customer service experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Attention to Detail.
- Excellent written and verbal communication skills
- Ability to handle stressful situations in a calm, professional manner
- Strong computer skills
- Currently Eligible to work in Canada
- MUST be Bondable
- If requested, must be able to supply a background check
- Preference given to those with First Aid
- Preference given to those with SynXis Hub experience
- ONLY those selected for an interview will be contacted
- NO PHONE CALLS PLEASE

Job Type: Part-time

Pay: From $16.00 per hour

Application question(s):

- Are you currently residing in or near Hinton?

Work Location: In person

📌 Front Desk Agent (Canada)
🏢 Days Inn Hinton
📍 Canada