Job Overview
We are seeking a professional and organized Receptionist/Administrative Assistant to join our team. This role is vital in ensuring smooth daily operations, providing excellent customer service, and supporting administrative functions within our office environment. The ideal candidate will have strong clerical skills, proficiency in office software, and the ability to handle multiple tasks efficiently. Experience with medical or dental offices is a plus, but not required. This position offers an opportunity to contribute to a dynamic team while developing valuable administrative skills.
Responsibilities
- Greet visitors and answer multi-line phone systems with professionalism and courtesy
- Manage front desk operations, including scheduling appointments and directing calls
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks as needed.
- Maintain organized filing systems both electronically and physically
- Assist with administrative duties such as proofreading documents, organizing files, and managing correspondence
- Support customer service efforts by addressing inquiries promptly and professionally
- Handle billing (MVA, WSIB, Bluecross, etc.) and bookkeeping tasks related to office operations
- Ensure the office remains tidy, organized, and welcoming for clients and staff
Qualifications
- Proven clerical or administrative experience with strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Excellent computer skills with the ability to learn current software quickly
- Strong data entry skills with high accuracy and attention to detail
- Exceptional phone etiquette and customer service skills across multi-line phone systems
- Ability to handle multiple priorities efficiently in a fast-paced environment
- Previous experience in medical or dental offices is a plus but not required
- Strong organizational skills with the ability to proofread documents accurately
- Demonstrated ability to support front desk operations and perform clerical tasks effectively