DENTAL OFFICE MANAGER

Dental Office Managers oversee and implement administrative procedures,
establish work priorities, conduct analyses of administrative operations and
co-ordinate acquisition of administrative services such as office space,
supplies and security services.

This group performs all of the following duties:

 Oversee and co-ordinate office administrative procedures and review,
evaluate and implement new procedures

 Establish work priorities, delegate work to office support staff, and
ensure deadlines are met and procedures are followed

 Administer policies and procedures related to the release of records
in processing requests under government access to information and
privacy legislation

 Co-ordinate and plan for office services, such as accommodation,
relocations, equipment, supplies, forms, disposal of assets, parking,
maintenance and security services

 Conduct analyses and oversee administrative operations related to
budgeting, contracting and project planning and management
processes

 Assist in preparation of operating budget and maintain inventory and
budgetary controls

 Assemble data and prepare periodic and special reports, manuals and
correspondence

 May supervise records management technicians and related staff.

QUALIFICATIONS:

 Candidates should have bachelor’s degree in business, business
administration, dental administration, healthcare administration, or a




related field is preferred.

 Minimum 2 years’ experience

DENTAL RECEPTIONIST/TREATMENT
CO-ORDINATOR

Dental Receptionists and Treatment Co-ordinators greet people arriving at
the dental clinics and direct visitors to appropriate person or service.
Answer and forward telephone calls, take messages, schedule appointments
and perform other clerical duties.
This group performs all of the following duties:

 Provide general information in person and by telephone and maintain
the front desk

 Obtain and process information required to provide dental services.
 Liaise with dental insurance companies and handle all reconciliations
 Schedule appointments using computerized systems
 Receive and record payment for services
 Prepare referral letters and scan necessary documents
 Submit predetermination to insurance companies
 Prepare weekly and monthly sales
 Order supplies and inventory
 Liaise with Dentist and discuss treatment plans with patients
 Discuss financial arrangements with patients and insurance

companies

QUALIFICATIONS:

 Dental Office Administration Diploma or Certificate from an approved
College

 Minimum 1 year experience
 Current grads considered

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📌 Dental Administrative (Canada)
🏢 NHI-Nursing & Homemakers
📍 Canada