Service Advisor

At Sigma Auto Group, work is more than a job. It is an opportunity to make a positive

impact through every interaction, every vehicle, and every customer experience. Our

people are at the heart of everything we do because our success is driven by your

passion, purpose, and potential.

Join the Team at Bridgewater Kia

Bridgewater Kia is growing and is looking for a Service Advisor to join our team.

As a Service Advisor, you'll be the primary point of contact for customers bringing their vehicles in for maintenance and repairs. You'll build lasting relationships by delivering

exceptional customer service, communicating clearly throughout the repair process, and

ensuring every customer leaves confident that their vehicle has been well cared for.

If you enjoy helping people, thrive in a fast-paced environment, and have a passion for

the automotive industry, we'd love to hear from you.

Responsibilities

 Greet customers and accurately identify their vehicle concerns

 Listen carefully to customers' descriptions and help diagnose service needs

 Prepare repair orders that clearly outline customer concerns and required work

 Verify warranty and service contract coverage when applicable

 Provide accurate estimates for parts, labour, and recommended services

 Obtain customer authorization before repairs begin

 Keep customers informed throughout the repair process

 Coordinate with technicians to ensure timely, high-quality repairs

 Maintain accurate customer and vehicle service records

 Continue developing product and service knowledge through manufacturer

training

 Help create an exceptional ownership experience with every customer interaction

Qualifications

 Previous experience as an Automotive Service Advisor is considered an asset

 Strong communication and relationship-building skills





 Excellent listening and problem-solving abilities

 Organized and able to manage multiple priorities

 Positive attitude with a team-first approach

 Ability to thrive in a fast-paced dealership workplace

 Valid driver's license with an acceptable driver's abstract

Why Join Bridgewater Kia?

At Bridgewater Kia, you'll join a dealership committed to delivering exceptional

customer experiences while representing one of Canada's fastest-growing automotive

brands.

Whether you're an experienced Service Advisor or looking to grow your career in

automotive retail, you'll be supported by a team that values professionalism, continuous

improvement, and opportunities for advancement within Sigma Auto Group.

Why You'll Love Working with Sigma Auto Group

We believe in rewarding hard work and supporting every stage of your career.

Eligible employees may enjoy:

 Competitive compensation with performance incentives

 Health and dental benefits

 Employee pricing on vehicles, parts, and service

 Ongoing manufacturer and professional training

 Career advancement opportunities within Sigma Auto Group

 Supportive team environment

 Modern dealership with industry-leading tools and technology

Compensation will be discussed with candidates selected to move forward in the

recruitment process.

Sigma Auto Group is committed to creating an inclusive workplace where employees

are recognized, supported, and provided with opportunities to grow. If you require

accommodation during the recruitment process, please let us know—we're happy to

help.

If you're passionate about customer service and want to help create an outstanding

ownership experience for every Kia customer, apply today and drive your career

forward with Bridgewater Kia.

Pay: $18.00-$24.00 per hour

Benefits:

- Dental care
- Extended health care
- Store discount

Work Location: In person

📌 Service Advisor - Bridgewater Kia (Canada)
🏢 SigmaAuto
📍 Canada